Hello,
I just purchased regular full priced tickets for the Colesseum on their official website and got an email confirmation that it was authorized but I did not receive a pdf attachment of my tickets. I did select the "print at home" option. Should I take the email confirmation to the ticket office the day of and show them? Will I have to stand in line with the other people who do not have tickets?
Posted by
Gettysburg PA
7146 posts
That seems to be the norm!
I have same problem
See this thread
I still have not heard back from any of the emails I have sent
One poster in this thread did get a response from [email protected]
https://community.ricksteves.com/travel-forum/italy/help-please-did-not-receive-confirmation-for-colosseum-tickets
If I never get the tickets I just plan to take my confirmation and hope it's not a long wait in line to get the tickets
Here is another old thread
https://community.ricksteves.com/travel-forum/italy/colosseum-tickets-a8a605ab-aadf-4c0c-9f02-4b14c9daacc9
Posted by
Italy
3812 posts
Take the confirmation mail to the counter for those who purchased in advance online and got their pdf. There is always time to stay in the other line...
Out of curiosity, do you have a mail not ending in .com ?
Posted by
OP
8 posts
Thanks for your replies. To Dario, no I don't have another email address.
Posted by
Gettysburg PA
7146 posts
Out of curiosity, do you have a mail not ending in .com ?
Why would this matter? I have a .com email
I received 2 emails- the payment transaction confirmation and the ticket confirmation- just no pdf attached.
Posted by
Pa and Italy
4152 posts
Most of the time tour tickets won't come with the pdf attachment. You'll take your confirmation email to the stern gate for the tour and check in there. The attendant will get your tickets for you and check you in for the tour, explaining the meeting place for your particular tour.
You won't wait in any line other than for security.
Donna