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Pass Sanitaire: finally

Hi everyone,

Finally the Minister of Tourism posted how to get a pass sanitaire for tourists. So far I can see it only in his Twitter, but it has the info. At first it's only for tourists already in France or arriving before August 15th.

https://twitter.com/JBLemoyne/status/1424769457939943429

You'll need to send a copy of your vaccination certificate, your passport, you plane tickets (round trip) and a form that you can find at France Diplomatie page to one of the three addresses listed in this post (one for the USA, one for Canada and one for other countries). Put COUNTRY / LASTNAME Firstname / date-of-arrival on the subject line, and the date of arrival should be dd-mm-yyyy.

Posted by
2133 posts

I've tried to open the tweet - and I can - but I can't cut and paste it to put it into Google translate (maybe because I don't have an actual Twitter account?)

At any rate, is anyone willing to paste an English version right onto the site? There's a lot of people wanting this info and it might be worth the long paste.

I've tried to go to the https://www.diplomatie.gouv.fr/en/ site but there's nothing new there.

Thanks!!

Posted by
5 posts

Valerie, you can't cut and paste it because it's an image, you can cut and paste the French text version I linked below.

Posted by
11246 posts

Here is the basic translation:

You can request a vaccine equivalence health pass if you meet the following conditions:

You come from a country which does not belong to the European Union;
You are 18 years of age or older. Until September 30, 2021, the health pass is not required for minors between 12 and 17 years old. In addition, minors under 12 are not subject to the health pass obligation;
You have been vaccinated with a vaccine accepted by the European Medicines Agency or equivalent since
more than 4 weeks after injection for single dose vaccines (Johnson & Johnson);
more than 7 days after the second injection for two-dose vaccines (Pfizer, Moderna, AstraZeneca);
more than 7 days after the injection if you have recovered from Covid-19 (in this case, only one injection is necessary);
You are already in France or in the European Union or are planning to go there in the next few days.
How to apply?
Gather all of the following documents, in electronic form only:

the application form (PDF - 27.8 kb);
your vaccination certificate, drawn up according to the rules of the country of vaccination and clearly showing the type of vaccine used;
your passport ;
your return or one-way ticket for students.
Send these documents (in pdf, jpg or png format) by email, only to the address which is appropriate for your place of residence or to the address intended for students. Attachments in zip file format will not be processed.

The sending addresses are as follows:

Zone 1 (United States): area1.covid-pass@diplomatie.gouv.fr
Zone 2 (Canada): area2.covid-pass@diplomatie.gouv.fr
Zone 3 (rest of the world): area3.covid-pass@diplomatie.gouv.fr
No request received by any other means will be taken into account.

To facilitate the processing of requests received, the email must be sent with a title worded as indicated below:
COUNTRY OF RESIDENCE / LAST NAME First name / Date of arrival in France in DD-MM-21 format
For example: RUSSIA / GONTCHAROV Igor / 09-08-21, or CANADA / DURAND Anne / 09-08-2021

Warning !

Incomplete requests will not be processed. You will have to start your request again. Don't forget to complete and attach the form!
Your entire submission should not exceed 10 MB. If your request exceeds this limit, it will not be received by us.
As soon as your request is processed, you will receive an email containing a QR Code. This can be printed and presented on paper, or added to the TousAntiCovid application, to prove your vaccination status.

As of now, it is only for people arriving on or before Aug. 15. Other requests will be processed later.

Posted by
133 posts

From the French website using Google Translate:

Request for a health pass in the event of vaccination abroad (procedure for tourists passing through France, outside the EU)
In France, the health pass is issued to people who test negative or have a complete vaccination course, with one of the vaccines recognized by the European Medicines Agency or equivalent to these vaccines.
In order to facilitate the stay in France for tourists from outside the EU, the Ministry for Europe and Foreign Affairs has set up a specific system to obtain a QR code equivalent to the vaccine equivalence health pass valid on the French territory.
Initially, this system is open to foreign tourists from outside Europe, already present on the national territory or arriving by August 15, 2021. Requests concerning an arrival after this date will be taken into account later.

Our flight leaves on August 23rd so I'm fervently hoping they get the next phase launched quickly so we can apply and get the Pass before we leave. Our government digital vaccination certificate will get us on the plane and let us into the country but without the Pass Sanitaire we can't board our next flight.

Posted by
222 posts

What is the application form they talk about? There no link to it or what exactly the form is.

Posted by
7597 posts

It’s all been deleted. Lemoyne’s tweet, the pages on the French MFA website. It looks like someone jumped the gun and they have pulled it back.

Maybe it will all be back in an hour or two, or tomorrow, or the next day . . .

Posted by
122 posts

I downloaded the application for certificate. I wish there was a way I could attach the PDF file.

Posted by
11246 posts

The link mbeaulieu724 posted is for French nationals living abroad, not American tourists.

Posted by
5 posts

And the link is working again. The form is different though, and they demand the date format dd-mm-yy on the subject line.

Posted by
11246 posts

Valerie, I just looked and it still says August 15. Would you please share the link that says August 31.

Posted by
7597 posts

Frank, I think the confusion comes from what mbeaulieu726 linked above “with pretty much the same info” — however, that link isn’t the right one (as you pointed out). It refers to people here up until August 31, but that link is only good for French citizens.

The link from izraliit in their second post is the correct link for non-European citizens, including Americans and Canadians. It definitely asks people to apply only if they are already here, or if they will be here by August 15th.

Posted by
2133 posts

I am wrong! I did follow the wrong link. I'm going to delete that post - we don't need more confusion about this;)

Posted by
222 posts

This is the google translate version since I get kicked to another page when I try English. This is from the link at the top. Let me know if this make thing more complicated and unnecessary and I will delete.

In France, the health pass is issued to people who test negative or have a complete vaccination course, with one of the vaccines recognized by the European Medicines Agency or equivalent to these vaccines.
In order to facilitate the stay in France for tourists from outside the EU, the Ministry for Europe and Foreign Affairs has set up a specific system to obtain a QR code equivalent to the vaccine equivalence health pass valid on the French territory.
Initially, this system is open to foreign tourists from outside Europe, already present on the national territory or arriving by August 15, 2021. Requests concerning an arrival after this date will be taken into account later.
Reminder: a temporary QR code can also be generated by a healthcare professional following a negative result in an RT-PCR or antigen test (see below).

Who can request a health pass?
If you have been vaccinated in one of the following countries: Member States of the European Union, Andorra, Iceland, Liechtenstein, Monaco, Norway, United Kingdom, Switzerland, you have an EU digital COVID certificate, accepted in France, and you do not need the health pass.
You can request a vaccine equivalence health pass if you meet the following conditions:
You come from a country which does not belong to the European Union;
You are 18 years of age or older. Until September 30, 2021, the health pass is not required for minors between 12 and 17 years old. In addition, minors under 12 are not subject to the health pass obligation;
You have been vaccinated with a vaccine accepted by the European Medicines Agency or equivalent since
more than 4 weeks after injection for single dose vaccines (Johnson & Johnson);
more than 7 days after the second injection for two-dose vaccines (Pfizer, Moderna, AstraZeneca);
more than 7 days after the injection if you have recovered from Covid-19 (in this case, only one injection is necessary);
You are already in France or in the European Union or you plan to go there in the next few days.

How to apply?
Gather all of the following documents, in electronic form only:
the application form (PDF - 27.8 kb);
your vaccination certificate, drawn up according to the rules of the country of vaccination and clearly showing the type of vaccine used;
your passport ;
your round trip ticket
Send these documents (in pdf, jpg or png format) by email, only to the address which is appropriate for your place of residence. Attachments in zip file format will not be processed.
The sending addresses are as follows:
For United States nationals: area1.covid-pass@diplomatie.gouv.fr
For Canadian nationals: area2.covid-pass@diplomatie.gouv.fr
For nationals of all other countries: area3.covid-pass@diplomatie.gouv.fr
No request received by any other means will be taken into account.
To facilitate the processing of requests received, the email must be sent with a title worded as indicated below:
COUNTRY OF RESIDENCE / LAST NAME First name / Date of arrival in France in DD-MM-21 format
For example: CANADA / DURAND Anne / DD-MM-YY
Warning !
Incomplete requests will not be processed. You will have to start your request again. Don't forget to complete and attach the form!
Your entire submission should not exceed 10 MB. If your request exceeds this limit, it will not be received by us.
As soon as your request is processed, you will receive an email containing a QR Code. This can be printed and presented on paper, or added to the TousAntiCovid application, to prove your vaccination status

Posted by
222 posts

Questions and answers

We travel together. Will each person have to apply separately?
Yes. Each person must complete and sign a form and produce supporting documents. Each request must be the subject of a separate email.

When will I receive my QR Code?
Requests will be processed as soon as possible. No relaunch is necessary, at the risk of slowing down the process.

Why haven't I received my QR code yet?
We do everything we can to respond to requests as quickly as possible. In some cases, we have to carry out additional checks on the parts supplied, which can lead to extended delays.
As QR codes are sent by email, be sure to check your spam emails regularly.
Be sure to enter your email address on the request form: in the absence of this information, no document can be sent to you.

I have not yet received my vaccine equivalence QR code and I need it to travel to France or to visit certain places (museums, theaters, restaurants, etc.), what should I do?
A temporary QR code can also be generated by a healthcare professional following a negative result in an RT-PCR or antigen test valid for 72 hours.

All RT-PCR and antigenic tests generate proof, as soon as the result is entered by the healthcare professional, which can be printed directly and which is also made available to the person tested via an email and an SMS to go and retrieve it. on a portal.
In France, the tests are chargeable for foreigners and available from many health professionals (laboratories, pharmacies, etc.) or dedicated spaces. The results of antigen tests are usually known in about 15-20 minutes.
You can also find nearby screening locations, including on the DepistageCovid map.
Are you going to recognize more vaccines?

The list of vaccines recognized by the EMA is evolving: new marketing authorizations may be given after advice from the European Medicines Agency, and new equivalences may be recognized by the National Medicines Safety Agency. Keep yourself regularly informed of updates to this list.
To know more

Will the health pass thus obtained be recognized in other European countries?
Yes. It is generated in a digital DCC format recognized across the EU and countries that have established a mutual recognition agreement with the EU. Find here the list of countries concerned.
I am not vaccinated. Can you produce a French QR code from my certificate of recovery?

No. The device allows recognition of vaccination abroad. The certificate of reinstatement cannot therefore be registered in this context.
How long does the request take?

We make every effort to respond to your request as soon as possible.
I have a question that is not answered here. Who can I turn to?

If you cannot find the answer to your question here, you can write to us at help.covid-pass@diplomatie.gouv.fr.
My request was refused. How to appeal the decision?

We strongly encourage you to check that you are eligible for the health pass, and in particular that the vaccine you have received is on the list established by the European Medicines Agency or equivalent.
If your request has failed because the post-vaccination deadline has not been met, you can reapply on the correct date, following the procedure above.

Posted by
140 posts

"Initially, this system is open to foreign tourists from outside Europe, already present on the national territory or arriving by August 15, 2021. Requests concerning an arrival after this date will be taken into account later."

We dont leave the States until October 25th landing at CDG on October 26th. Thats 10 weeks from now. So, things could change drastically by then. Any advice on what we should do?

Posted by
222 posts

trblee,

We are flying from Italy to Paris on Oct 15 and then home to the States on the 22nd. Im not gonna submit anything until the end of the month to beginning of September and see how the chips fall and everyones experience. Im sure thing will be even more clearer in the coming weeks,

Posted by
16778 posts

I saw listing for the Apple Store and Google Play on the Health Ministry site.

Posted by
11246 posts

We dont leave the States until October 25th landing at CDG on October 26th. Thats 10 weeks from now. So, things could change drastically by then. Any advice on what we should do?

Go to the beach, relax, enjoy the rest of the summer.

Wait until France changes the dates you can submit OR new rules might be in place by then.. I'm sure people will update this thread or another thread when the date changes.

Until then, no one knows what's going to happen.

BTW, I'm scheduled to be in France in October as well and I'm not worried.

Posted by
140 posts

Thanks everyone for the valuable info. Will keep checking here for the best news from the best travel forum online.

Posted by
122 posts

Frank II …I think because the situation is so fluid it sounds positive right now. I hope when they reevaluate in a few weeks that they still allow vaccinated tourists in. Nothing like being on a roller coaster 🤞🤞

Posted by
501 posts

Here is the latest link (in French) for non French Citizens or their relatives, travelling to France from non EU/EEA/UK on the allowed list (e.g., US, Canada) -- accepting only right now for those traveling on the 15 August or before:
LINK

As noted before, the link to the new formulaire (which is different than the one originally posted)
https://www.diplomatie.gouv.fr/IMG/pdf/demande_de_conversion_de_certificat_de_vaccination_cle06bfeb-2.pdf

The app is the TousAntiCovid app -- search for AntiCovid in the Google/Apple store.

Posted by
502 posts

I saw it on Twitter also, but can’t find the link to the application. Knew someone here would have the info. Thanks

Posted by
133 posts

Thanks to everyone who has shared information. I just sent in my Application and am hoping to get my QR code soon as our travel date is August 23. With the 4 attachments, the file was only 3MB; I got an acknowledgement immediately with a request to not send the application again.

Posted by
60 posts

Need help from a kind soul. I am looking at the application . It asks ... Address (in country of residence abroad) ...Does that mean U.S. address or French address? Finally , at the end of the application . It asks , ... Done at .......(town/city) ...does that mean fill in your whole address or just the name of your town ? ...thank you, twopffenig....over thought this

Posted by
7597 posts

Thanks to everyone who has shared information. I just sent in my Application and am hoping to get my QR code soon as our travel date is August 23.

The instructions specifically state not to apply unless you are already in country or are arriving by August 15. They are (understandably) first trying to help people who are already here or coming in the next week.

Posted by
7597 posts

We dont leave the States until October 25th landing at CDG on October 26th. Thats 10 weeks from now. So, things could change drastically by then. Any advice on what we should do?

Try to have a little patience, and wait.

They are understandably first trying to help those who are here now or arriving within the next week.

Posted by
133 posts

@Kim The application states in the FAQs:
Do I have to wait until I arrive in France to send my application?
No. You should send it as soon as you know your travel dates if you are arriving in France in summer 2021.

This is what prompted me to send it in now. They require you to put your arrival date in the subject line so I'm guessing they are using that to triage the applications and deal with them on a priority basis.

Posted by
133 posts

@twoppffenig

It asks ... Address (in country of residence abroad) ...Does that mean U.S. address or French address? Finally , at the end of the application . It asks , ... Done at .......(town/city) ...does that mean fill in your whole address or just the name of your town ? ...thank you, twopffenig....over thought this

I put in my home address in my country of residence. At the end of the application, I put in the name of the city in which I live.

Posted by
11 posts

Thank you for this! I downloaded the form and will fill out and scan, along with scans of my passport and CDC card, and save to a folder until they are ready to take my app. I will be in Lyon Sept 1-6. But does anyone have any ideas on how to provide a copy of the AIRLINE TICKET? The tickets are all electronic now and all I really have is the itinerary. We will get boarding passes but they don't have the arrival plus return.
Do you think they mean ITINERARY and not TICKET?

thanks again!

Posted by
22 posts

Success! Sent in the required information yesterday afternoon and received the QR code via e-mail 14 hours later. I arrive in France on August 15.

Posted by
15 posts

Another success! Already in France, sent the application on Monday night and received the code Tuesday morning. Didn’t expect such quick turnaround time. Good job France!

Posted by
15 posts

Somebody asked about copy of the airline ticket: I’ve just sent a screenshot of my itinerary from the airline site and it worked

Posted by
1 posts

Another success! I sent in my request yesterday afternoon and have received my QR code. They spelt my last name wrong on both mine and my husbands passes. I have asked for it to be corrected

Posted by
1302 posts

Hi, does anyone know of an official list of places the pass is not required? I plan to do a day trip to Colmar from Switzerland and am wondering if I should apply for the pass. My understanding is the pass is not required for local trains. But I’m not sure if we would need it to eat outside and visit the shops. We’re fully vaccinated, but I’m wondering if the fact that our flights are in and out of Zurich would be a reason for them to deny a request for a pass. Thanks for any info. you can direct me to.

Posted by
187 posts

Success here also. This morning we received our two passe sanitaire for our late Aug arrival in France. Some notes:
- I emailed the two emails (one for each of is) with documents. I sent them both from one of our email accounts, within seconds of each other. I only received an auto-reply for one of the two emails, but clearly both were received and processed.
- I sent all my documents in pdf, though other formats are accepted. (In answer to someone's question: For my air tickets, I used the emails of the receipts received from the airline. I put them in pdf format by "printing to pdf".)
- My first name is slightly misspelled on my passe. I don't think it will be a problem, but I have asked for a corrected version.

Posted by
91 posts

Success! We are not traveling until September but I read the instructions as they are processing applications for arrival dates up through August 15 now and will process later arrival dates at a later time. As a test, last night I sent my application and all required documents (both Delta itinerary and receipt just in case). This morning I woke up to an email with my passe sanitaire document, scanned it into the app and SUCCESS! I'll send my husband's information over this week and then we should be good. Just crossing our fingers that travel isn't shutdown again. Thank you all for all the tips!!

Posted by
6614 posts

When I fill out the on line application form it works fine except for email where the line is only open to about 3 characters and it then stacks those i.e. it will not accept and show the full email. Did you all print it out and fill it in that way and then scan back in?

Posted by
454 posts

Here’s a wrinkle for us. We arrive in Paris at the very end of our trip to Switzerland, Austria and Slovenia by flying from Slovenia to Paris. We arrive around 2 pm. We plan to immediately go get tested as we need the test to get back to the US. Then we have the rest of that day and all day the next day before flying out early the following day. We were hoping having test in hand which we need to get back to the US anyway would preclude us from having to get a Pass Sanitaire. BTW we arrive in Paris for our transit home mid-September. Thoughts?

Posted by
91 posts

@janettravels44 I printed the form, hand wrote everything in, then scanned it back in as a PDF. It requires a wet signature at the bottom so you have to do that anyway, but I couldn't get the document to accept any type at all as well.

Posted by
7597 posts

We were hoping having test in hand which we need to get back to the US anyway would preclude us from having to get a Pass Sanitaire.

Indeed yes — a negative PCR or antigen test conducted in a French pharmacy won’t preclude you from needing a pass sanitaire — it is one of the possible pass sanitaires (the other two being the 1) QR code proving vaccination and 2) French proof of having recovered from Covid .

When you get your test results, the pharmacy will give you a printout with a QR code. That will serve as your pass sanitaire for 72 hours (they increased the length of validity from 48 hours ).

Posted by
46 posts

I submitted my request today for arrival on the 15th as I'm sure many of you did. If anyone actually gets their QR code back please post. There is a lot of information on here so I might have missed it if someone did say they received something back. I did get an acknowledgement when I submitted but it was probably late in the day there so haven't gotten the code yet.

Posted by
1 posts

Submitted our request last night and received the passes this morning.
Followed Franks directions above and had no problems.
Submitted application,and copies of passport ,tickets and CDC card.Worked perfectly and received passes in about 10 hours.Then scanned codes into the Tousanticovid French app which worked great.We now have our passes on our phones.
See you in France!!

Posted by
7597 posts

Congratulations mholmes and thanks for reporting on your experience.

Posted by
1 posts

Applied about 24 hours ago (am in Ireland currently, so used that as my country of residence), and never received a reply. Probably messed up by saying Ireland is my residence country, and will resend an email with the US as my country of residence if I haven't heard anything by the end of the day since I go to France on Friday.

Posted by
7597 posts

indeed -- this provision is for non-EU residents ONLY, so they will wonder why someone in Ireland sent in an application -- since Ireland already has the interoperable EU Digital Covid Certificate.

Posted by
8 posts

Many thanks for everyone's helpful comments, especially the Twitter link for the application. I did exactly what JeffB reported yesterday, sent two emails, one for me and my husband. I got the auto reply for my email back immediately, but we haven't gotten any reply for my husband's application. We arrive in France on August 31, so I know we're not high priority yet. I was anxious enough to resend his application 8 hours later, no auto reply for that either. When should I get concerned?

Posted by
2133 posts

My survey size is small but it seems like only one person gets the confirmation email.

Posted by
9 posts

Hello. Thank you all for the information you have been providing. It has been so valuable during these crazy times.
I wanted to let you know that an email confirmation was sent to me when I sent my application yesterday afternoon. Happy to report my approval with digital code was received this morning for a trip starting
Sept 03.

Posted by
6 posts

My wife and I are in Brittany. We each turned in our information and application yesterday, and within minutes we each received a "we got your application, please don't email again, we'll get back to you" response. 26 hours later, we each got the Covid Pass. I'd guess the processing time will continue to increase as more people find out about this and they have more work to do. Also, we still haven't been turned down anywhere when we show our passports and CDC vaccine cards, which I hope we can now put back in our luggage.

Posted by
7597 posts

We arrive in France on August 31, so I know we're not high priority yet. I was anxious enough to resend his application 8 hours later, no auto reply for that either. When should I get concerned?

Not yet since they have asked for only people who are currently here, and people arriving up through August 15, to apply now.

You have already jumped the gun by sending now THREE applications for dates beyond what they have requested.

Posted by
15 posts

Anybody not received their pass yet? My wife and I both applied on Mon evening, I got my pass on Tuesday morning but she hasn't gotten hers yet so not sure how to escalate... We have been in France since last Friday so I'd think they should put it pretty high priority wise vs people who haven't traveled yet

Posted by
46 posts

I'm having the same problem. Not there yet but arriving Sunday. My sister and I applied on Tuesday. I actually applied about an hour and a half before her and we did exactly the same thing. She has hers but I do not. I tried to escalate through the help email address on the instructions but no answer. I know it got there but I haven't received anything back. Finally I resent the information just now from another email address with a note explaining that I was concerned because I had not received it and wondered if it could be the gmail account.

I will update you if I have any luck.

Posted by
15 posts

Cheryl - we both sent from Gmail (2 separate accounts) and that didn't cause any troubles for me ..weird.

Posted by
140 posts

We leave for France on October 25th. We are going to wait until around the 1st of October to do anything.

Posted by
6 posts

Cheryl--My first attempt got sent back to me because I was over the 10mb size limit on the email, then when I shrunk everything and re-submitted they sent me an email saying they had received the application. (I used gmail.) I eventually got the pass.

Did they write back and say your first email was accepted? Have you checked your spam folder?

Posted by
46 posts

hooddriverdave - Thanks for your response. I'm at a loss for what to do next. I did get the acknowledgement immediately. Have not heard a word since I sent it Tuesday at 1:00 pm. I realize that is not a long time but most people are receiving something within 24 hours or so. I've seen people that say their trip is 9/2 that have gotten their code back - mine is 8/15. I've checked spam and my email about 500 times. I followed the instructions to the letter and have reviewed them several times. Other than names and personal information my sisters documents were identical to mine so I don't think the documents would have been the problem.

Does anyone have a suggestions as to how I can follow up?

Posted by
15 posts

Cheryl - did you get yours? My wife still hasn't gotten hers... Sent another request from a different email address, got an automated response but nothing else...

Posted by
45 posts

We're in France right now and EVERYONE has accepted our CDC card as proof of vaccination. There are no problems if you don't receive your pass sanitaire on time. We did apply for one online three days ago and haven't received the QR code yet. But processing is taking longer now that the word is out, and Aug 15 is a holiday, so don't expect a quick turnaround. Just relax and enjoy your time in France. It's so great to be heat without the overwhelming hordes of tourists.

Posted by
7597 posts

August 15 is also a Sunday, and nobody would be working in a government office anyway. The holiday doesn’t have any effect.

Posted by
15 posts

Yes, that's true... We've tried 4 restaurants in the last 4 days and nobody refused to accept the CDC card. But it's still easier to just get the QR code scanned.

Posted by
7 posts

I am travelling to France on Saturday. I submitted for both my husband and I from the same email over the weekend, but only received confirmation for mine. Should I resubmit his from a different account?

We are UK residents and received our first jab through the NHS, but the second from the US, so we have neither a complete NHS QR code nor a complete CDC card, but are fully vaccinated. Really hope that the pass comes through in time so we don't need to worry about showing multiple pieces of information at various venues, which might look a little bit odd. Also, we will be in Provence, not Paris, so I don't know if they will be as accepting of the CDC cards there.

Posted by
100 posts

I just submitted our Pass Sanitaire applications from two separate emails for my husband and I. Almost immediately received confirmation of receipt for both and the following message:

"Dear Sir or Madam,
We inform you that we are currently receiving a very large number of requests.
We are doing our very best to process them. Please do not send your email again.
A negative result of an antigen test taken at a pharmacy, available all over France, grants the user a health pass that is valid for three days (72 hours).
Regards,"

Fingers crossed they get our applications processed over the next week!

Posted by
787 posts

Kak80, I did the same and got the same response. Unfortunately I did my husband's first so I'm afraid we'll get his and they'll ignore mine unless I resubmit under a different email address. May do so using his. We don't arrive til 11 Sep but are leaving first for Switzerland next week. I may take a thumb drive with files if we haven't gotten the QR codes before we leave. Stresssssss

Posted by
8 posts

My Pass Sanitaire arrived today after a week, BUT they have a wrong birth date for me (made me 20 years younger!) I’m not sure I want to try to do anything about that considering the situation. My husband’s hasn’t arrived yet, despite being sent in at the same time. He never received an acknowledgment by auto reply either. We travel to France on Aug 31.

Posted by
6614 posts

People have reported getting both QR codes for a couple although their two applications used the same email address. I don't think you have to worry -- yet anyway.

We used two email addresses to avoid this and got confirmations to both -- but of course not passes yet.

Posted by
8 posts

Well, my husband’s pass came through 45 minutes after mine. His is all correct. I tried to send an email to have mine corrected with the right birthdate, but I got an immediate auto response “Please do not reply to this email address your message won’t be read.” I’ve decided I’ve done all I can. We got the passes and we’re off in 10 days!

Posted by
7 posts

Still haven't gotten ours and we leave tomorrow! We decided to resubmit my husband's application from a separate email address. Hopefully that won't cause any problems.

Posted by
7 posts

Also, I guess they're not doing it by date after all if people leaving at the end of the month are getting theirs before us leaving tomorrow? I hope we end up getting them in time!

Posted by
1 posts

Update: August 20, 2021
I thought I would share my experience so far. In France and so far we have been to multiple cafes, the Louvre, and Versailles (palace and gardens). So far all places have accepted the CDC Vaccination Card. We applied for the health pass on 8/12 with no response so far other than the automated response when we first submitted the form and documents. We are also traveling with 2 kids both fully vaccinated with the CDC Vaccination Card and so far no one has asked to see their vaccination status and just go off of our CDC Vaccination Card. Good luck!

Posted by
123 posts

I applied August 20. Still waiting. Curious has anyone’s pass arrived in the spam folder. ?

Posted by
1 posts

I received my passe sanitaire QR code this morning. I sent it August 12, for an arrival on August 28. My guess is they filter the emails using the arrival date in the header, and focus on the closest dates first.

Posted by
7 posts

Just to update -- my husband received pass sanitaire in response to the email he sent himself (not the one I submitted for him from my email). I haven't heard anything yet on mine. At least one of us is covered!

Posted by
140 posts

The application is pretty straight forward. The Bottom part is kind of confusing. Anyone care to decipher for us?

Done at …………..(town/city)................................., on ……………
(date)................................

Posted by
60 posts

"done at" , means time. town/city , just write your town or city , no state. Then date filled application. Using French method of writing date. I then typed AND hand printed my name.It worked. I have my QR code.

Posted by
43 posts

As I was completing my information for the covid passport, I happened to notice on the subject line for the email that you must fill in information a certain way: COUNTRY OF RESIDENCE / SURNAME First name / Date of arrival in France in the format DD-MM-21 For example: USA / DURAND Anne / DD-MM-YY

Your application will not be processed if you do not include that information in that way. I didn't notice this the first time that I sent in my info, so I quickly sent in a new email.

Posted by
1 posts

Hello to group,

Here is a question I have not been able to find an answer for. I am an American citizen, fully vaccinated. flying into and out of Barcelona in October. During my stay in Spain I plan to drive across the border into France. The French pass sanitaire form asks for flight information into and out of France. How do we apply for this pass if we plan to drive into France for the day and don't have a precise date set yet other than it will be sometime in October, 2021?

Thanks in advance for your help!
MJSmith

Posted by
7597 posts

Since you are not coming to France until October, I wouldn’t worry about this now. Who knows what the rules will be in October.

Posted by
7597 posts

The application is pretty straight forward. The Bottom part is kind of confusing. Anyone care to decipher for us?
Done at …………..(town/city)................................., on ……………
(date)................................

Done at (town/city)

Means — where did you sign the document (I.e. someone from Houston would write “Houston, Texas, USA”

On means the date you signed it - in Euro style

So for today I would write

24-08-2021

And then sign

Posted by
5 posts

I am an American citizen, fully vaccinated. flying into and out of Barcelona in October. During my stay in Spain I plan to drive across the border into France. The French pass sanitaire form asks for flight information into and out of France. How do we apply for this pass if we plan to drive into France for the day and don't have a precise date set yet other than it will be sometime in October, 2021?

-I'm sorry I don't have an answer for you, but had the same issue. We were in Belgium driving to France on 8/10, right at the time the instructions came out for obtaining the pass sanitaire. We weren't sure if they wanted our flight info into Brussels, but decided instead to send our Car rental agreement with pick up and return dates in Brussels. No surprise, that didn't work and we never heard anything back. having said that, I'm not sure the flight info into Belgium would have worked either. It seems they didn't have a provision for that. Luckily, our CDC cards worked everywhere.

Posted by
3 posts

hcleous, I submitted on Sunday night and didn't get an automated response, either. It seems like that's been happening more often over the last week or so, maybe as they're getting ever more applications? I've decided to cross my fingers and hope the Pass Sanitaire works out and use the six-pack of observed home tests I've got to get me through if not, with my CDC card as final backup.

Plan A, Plan B, Plan C.

Posted by
5 posts

Let me begin by suggestion Google chrome as a web browser. While I am not a huge fan, it can easily be set to translate French to English. I found it to be immensely helpful in getting my French health pass. Submitted it on Friday the 20th and received today, Wednesday. Do follow the instructions very carefully, as mentioned by izraiit above. Bonne chance mes amis.

Posted by
9706 posts

@hcleous, I did not get an automated response either. I submitted Friday Aug 20. I believe I submitted everything properly. I am waiting until this Friday to see if I get any kind of response and then will re-eval. I decided if I do resubmit I will do it on what will be a weekday in France. I check my spam folder often so it's not gone there but I'm also not traveling for 4 weeks.

Posted by
19 posts

We submitted our forms on Saturday afternoon 8/21. We never received any automated responses. I received my pass early this morning 8/25. My husband has not received his yet.

Posted by
659 posts

We submitted ours on August 18 and 19. I did not receive a response and my husband did. No further emails yet. We arrive September 6.

Posted by
100 posts

I submitted mine and my husband's on 8/16, received confirmation, and still awaiting passes!! We have less than a week until departure - I am tempted to resubmit (though I know the consensus will encourage not to!)

Posted by
43 posts

My covid vaccination card has Barb as my first name rather than Barbara, and my husband's says Joe instead of Joseph. Sent in information for Pass Sanitaire on the 22nd of August. The first time, I hadn't filled out the subject line correctly for either one, the second email, (a few minutes later) had the correct subject line information for both. Have heard nothing, and I am now concerned that because of the first name issue, we are in for trouble . Any thoughts? I could fill in the rest of my name on my card, but I hesitate. Joe's, unfortunately, cannot be fixed that easily. I cannot imagine sending in three emails.

Posted by
2 posts

Hello all - I was reading posts on "Paris by Mouth" site regarding requesting the pass and it states the following:
"
When you are asked to state your “address in country of residence abroad” this is your address in France – where you will be staying – not your home address. A hotel address is fine."

This is in contradiction to what I have seen on this forum - what has been working for everyone - putting in their home address or the address where they will be staying in France?

Also, on the French Consulate for Washington site, they are no longer showing putting the date of arrival on the subject line - so I did not include it and am now afraid mine wont be processed (it has been 4 days and I have heard nothing).

Thanks for any insights!

Posted by
23 posts

Well....maybe that's why I never received the code. But the phrase "pays de résidence à l’étranger" on a French Gov'mt form sounds like they want a home address. Maybe I'll put both addresses down on my next try.

Although I think the vaccine question following the address question makes it clear they are interested in your home/country address.

Posted by
15 posts

so..already back home but still no Pass Sanitaire :). Well, may be we'll get it in time for the next trip. Good thing CDC cards worked everywhere!

Posted by
659 posts

Barbara, my daughter has a nickname similar to her formal first name. Her nickname is on her Covid vaccination card. She went to upload it to the United Airlines site today and it got rejected.

She took her ID and vaccination card down to the pharmacy where she received her vaccines and they changed it for her. Uploaded and set to take off for Rome.

Posted by
43 posts

Calimom,
I spoke to my physician today about our name problems. He is looking into how to help us through our Sutter Health in the Sacramento area. We shall see. I can fix my first name on my card pretty easily, but my husband's name is another matter. Hopefully, we will be able to replace our cards. Fingers crossed. Thanks for your reply.

Posted by
2 posts

JeffB - thanks so much for clarification on ParisbyMouth post and link to other forum - much appreciated!

Posted by
2 posts

Do you need to send the copy of the entire passport or just the passport ID page?

I submitted it 10 days ago but still haven't received the Pass. Neither had I received the automated reply. I had send the passport ID page

Posted by
43 posts

With reference to the wrong first name on our covid certificates, it has been resolved. Went to our nearby CVS pharmacy, told of the problem, and within 10 minutes, we had new certificates made out by a pharmacist's assistant. We had to show ID and the incorrect certificates. Feeling relieved. Will wait until next week to resend the info for the pass sanitaire to avoid the weekend rush. I hope this helps the lack of communication from the pass sanitaire people.
BB

Posted by
12 posts

We are entering the EU in France and then traveling to Italy before returning to the U.S. I read somewhere the French pass would be accepted in Italy. Does anyone know if that’s true? If so, should I upload my return ticket from Italy to the U.S.? Or do I enter the date we’re leaving France in the appropriate box and then upload our ticket from Paris to Rome? It seems to me they would want to know we have a ticket to leave the EU, but maybe they don’t care as long as I can prove we’re leaving France? Am I overthinking this?

Posted by
49 posts

Can anyone describe what the email looked containing the QR code (i.e. where did it come from)? Want to make sure we do not miss it in our inbox.

Looks like applications go through a web portal as of yesterday...

Posted by
21 posts

Does the application need to be signed and then scanned into a pdf or jpg etc or will it allow electronic signature?? TIA

Posted by
1302 posts

I just received mine!!!! I applied on Aug. 10th We arrive this weekend in Switzerland and have a couple of day trips planned to France—Colmar and Strasbourg.

For those wondering about what address to use, I used my address here in the US.

Posted by
7 posts

I'm back from my trip now, but wanted to update. My husband received his pass sanitaire before we left London, but I did not. My plan was to get a COVID test on arrival and apply again online. We arrived to Dijon on Saturday evening and I couldn't get a COVID test Saturday or Sunday (all pharmacies were closed and/or didn't do COVID testing at those times). Luckily, my husband had his pass, so he was able to pick up food for us (my vaccine proof was NOT accepted). I reapplied that first night.

Monday morning I was able to get a COVID test in Arles, but for some reason I couldn't upload my QR code into the app, so I spent a fair amount of time with the pharmacist trying to figure it out (think the app was just having a temporary issue). I ended up going back into the pharmacy once more to ask the pharmacist if there was any way he could just put my vaccine info into the system and he did since he said I "seemed like a nice lady" :) I was good after that and I did actually receive a second pass sanitaire from my second online application a few days later.

tl;dr 1) It seems they are responding to online requests, but not very methodically and they can very well skip over you for no reason. Both of my applications were exactly the same. 2) Pharmacies CAN still input your info into the system if you're really in a jam and you're nice to them. 3) Do not expect your vaccine cards to be accepted outside of Paris. Some places my do it, but I definitely felt like a second class citizen (which is good, really) until I got my pass sanitaire on Monday morning.