We booked at Plas Gwyn guest house, and at his request, the day before we arrived I emailed to convey our eta. He never replied. At first, we could not locate the place as there doesn't appear to be any cell or satellite reception here. So we called, three times, leaving a message each time. No one called back. So we went to the visitor info center for directions. We found it finally and proceeded to ring the doorbell and wait for about 20 minutes. When no one showed, we went back to the TI, where the helpful person told us our host was in Cuba, and could we check in next door, and someone would let us in. We were livid. No host at all. This owner is selling and doesn't appear to care any more. He never bothered to let us know, offer directions, or anything. Do not recommend this place.