I have flown Turkish Air to Europe literally dozens of times. The service, the price, the overall experience has always been right on the mark. So, I mentioned this in a post quite some time ago. I got a lot of constructive pushback.
1. Technically their on-time record was no better than X, Y or Z
2. They don’t have a premium economy
3. Because you change in Istanbul the flights take longer
4. The Turkish government is ………
I was convinced, so a while back KLM offered my trip $200 cheaper than Turkish Air (and it saves me a 150 drive to another airport); so I bought it.
Three days later the AMS disaster and KLM cancelation reports begin to appear on the RS site. Talking to some friends in Europe, maybe AMS is the worst, but none of the large airports are doing well with customer service.
KLM has already changed my schedule once and now tells me I can not check a bag. I am going on a fishing trip and a sight seeing trip and I am restricted to 12kg carry-on.
21 5/8” x 13 3/4” x 9 3/4” for the carry on (so much for that 14” carry-on .. huh!)
15 3/4” x 11 3/4" x 5 7/8” for the personal under seat item.
Maximum combined weight of both items 12 kg
With the fishing gear and no checked luggage, I just couldn’t do it in 12 kg. But I will be legal. I dare them to try an weigh my cargo pants.
I have done this same trip several times on Turkish Air with no issues because there is no weight limit on the personal Item.
Turkish Air
21 5/8” x 15 3/4” x 9” for the carry on with 8kg weight limit
15 3/4” x 11 3/4" x 5 7/8” for the personal under seat item with no weight limit
Live and learn, I will trust my instincts more next time
1. Technically their on-time departure record was no better than X, Y or Z
And no worse. But more important is arrival and even if they do run a bit late, IST is a breeze compared to Chucky D or AMS or LHR or FRA.
2. They don’t have a premium economy
I’ll survive. Food is better in Economy than any I have had in Premium Economy on other airlines. And there are some seats with more legroom you can buy.
3. Because you change in Istanbul the flights take longer
Still faster because you can easily do a 1.5 hour layover in IST, try that in LHR or Chucky D. At least one of my flights always has a 1 hour layover either coming or going … no problem yet.
4. The Turkish government is this and that ….
One word: Bayraktar
YES, I AM JUST VENTING.