I didn't realize I wasn't on the official Eurostar site and accidentally booked on Eurorails.com.
Is this a legit site? My tickets are showing up on Eurostar under my account but now I'm worried Incase something goes wrong with them. Any input from anyone? I ended up paying like $40 MORE then I would have on the official website but that's the least of my worries I just want to make sure the tickets will be good to go.
Thanks for any help.
If the tickets are showing up on the actual Eurostar website then you should be fine.
This is a Spanish company that appears to have copied Rail Ninja's mode of operation...
But the tickets are probably going to be fine.
Thank you!
Most people are saying the only problem is if your train gets cancelled, Eurostar wont refund them, you'd need to go through the 3rd party whom most people say you cannot ever reach.
Do Eurostar trains get cancelled a lot?
I wouldn't say Eurostar trains get cancelled a lot, but it does happen.
Most recent was December 30. Eurostar advised passengers not to travel today.
What is Eurorails.com cancellation policy?
Who you would claim a refund from depends. What unofficial third parties often do is just buy a normal ticket the same way you would, and then you have a proper ticket, issued directly by the operator, and you can deal with them directly.
The only issue (and I have had this with eg. NJ) is that in case you are entitled to a refund or a compensation for a delay is that you do not want it to go back to the original CC used for the purchase (as that will not be yours...). That means requesting refund to a bank account, and that may be complicated for people not banking with a European bank...
Thank you all!
