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Strange Reservation

This is a new one on me.

I get an email from a hotel in Spain saying it is looking forward to my stay next week. Only I have never heard of this hotel nor do I plan to be in Spain next week.

They do have my name but I'm trying to find out how the reservation was made. They said they would stop sending me notices but can't get them to respond to other info.

The hotel is the SO-Sotogrande.

Has anyone else experienced this?

Posted by
6865 posts

Someone with the same name as you have booked a stay at the hotel and accidentally misspelled their email address?

Posted by
16096 posts

No, my email address is not just my name.

They did get back to me and say they don't have any credit card information.

Someone is playing games.

Posted by
5291 posts

Someone is playing games.

Sure sounds like it!

You’re a very experienced traveler, so I presume you’ve called/notified your credit card issuer about this?

Posted by
16096 posts

The hotel said they don't have any credit card informaiton.

And anyway, I have a few cards so I wouldn't know which one to cancel.

Posted by
33577 posts

sounds like phishing. Both you and the hotel innocent parties, the scammer knows you travel and is trying to pretend to be the hotel and get your card and other info from you.

or maybe not... and I'm too suspicious

Posted by
114 posts

I got this type of email sometimes. I don't response or provide them anything.

Posted by
4061 posts

So many compromised cc schemes to avoid with both travel sites and others. Just this week we got emails from TfL about a data breach. Thanks for the reminder to be alert and check sources.

Posted by
23574 posts

Ya, Ya, -- but mistakes do happen and, for some, that just drives the paranoia needle to new highs. About five, maybe six times a year I get emails confirming dog appointments, thank you for coming by, receipts for purchases, etc. With the millions and millions of email address, it is hard to be unique so a random error or two can produce your valid email address. I just ignore them and the emails will go away. Everything is not a scam.

Posted by
758 posts

I have someone that gives my email as his/hers frequently. They do have names that match my email. The only problem is that I had the email first.

I know way too much about this family from Kentucky. I get alerts about pizza deliveries, vet appointments, welfare applications, oil changes, and notifications from H & R Block. They join store rewards with my email address. I seriously think they are to dumb to realize what they are doing.

Posted by
784 posts

Totally a phishing expedition. Just ignore. Sounds like someone is trying to get your cc info. What hotel would accept a reservation without a credit card? Did you look up the contact info for the hotel itself or did you contact using the email they sent, which again is suspect. If a charge shows up reach out to your credit card company as fraud. Otherwise it seems best to ignore.

Posted by
7683 posts

I'm sure it's some kind of phishing expedition, Frank. I got one this morning from a drugstore in Sao Paulo with an invoice for an item I supposedly ordered. The idea is to make you curious enough (or make you want to rectify the error) by clicking on the attachment or link they provide.

If you have a Gmail account, you can report them to Google's phishing team, which you can do by by clicking on the 3 vertical dots next to Reply and then click on Report Phishing.

Posted by
16096 posts

Not too worried. Smart enough not to give any information. I just wanted to make sure someone didn't have my credit card number and was using it.

Posted by
3413 posts

Last year my husband got an email with someone else’s very detailed colonoscopy results…..from our doctor’s office.
Yikes.
Wrong name , but our correct address.