I signed up and paid for a Borghese tour through Viator. At that time I received info from Viator saying my tour
operator would be Rome with Silvia. If you ever see this cancel immediately as they (Silva) run a scam! There was no such tour! 2 hours later and several calls to Viator plus a written complaint offered by the Borghese museum, I was assured by email that my money would be refunded which it was eventually.
Posted by
Bend, OR
2123 posts
Thank you for that info. I think the advice most give on here is do not book anything thru a third party.
Posted by
Atlanta
207 posts
This is why for your piece of mind, let a travel advisor make all your reservations. Well worth the money.
Posted by
Colorado Mountains, USA
8954 posts
Glad you didn’t get scammed in the end, and thank you for posting this. We always book directly thru the Borghese (Website is sometimes a bit frustrating to use), and have also prebooked their official tours, which give a lot of context to the exhibits inside.