After a very nice trip I had in Italy in August 2016, I got four ZTL violation notifications from the car rental agency Avis in Linate, Milan airport. At first, I thought they are legitimate ones and I blamed myself for not paying enough attention to Italy's rules.
But when I started to do some research, it turns out they are not quite legit.
I got two ZTL violations for August 21st, 2016, which was a Sunday, in Milan. It's true that we used the car to get from our hotel in Milan to Lake Como and back that day, but it's also true that the ZTL limitations are only from Monday to Friday. Then, why did we still get the fine?
I also got a ZTL violation for Florence, on August 22nd. In Florence we parked the car for 4 days in the west part of the city (Via del Sansovino, 53), way far from the ZTL zone and we arrived there coming from Pisa, around 10.30 pm, a time which is also not in the ZTL violation time window (that ends at 8 pm). There was not even a remote possibility for us to go through a TZL zone in Florence whatsoever.
Does anybody have an explanation for these violations, other than a scam?
We opened a dispute with the credit card for the four notifications that we got so far (42 euros per notification, automatically withdrawn from the credit card we used to rent the car), and I expect some other notification as well.
I plan to appeal at least the three notifications that I described above, do you think that it's possible?