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Verizon international plan

Does anyone know the direct customer service number to sign up? I don't want to go thru the website.

Posted by
1068 posts

I think it is: 800-711-8300. If not, try: (800) 922-0204. I have (in my contacts) the first listed as Verizon International Calling and the second listed as Verizon Global Support. I think either 1 or 2 might work (I do know I have called them in the past when unable to make calls from foreign countries and needed help..... so that may be one of the numbers.)

Posted by
524 posts

Thank you SO much. I think I'll put in my phone, too.

Posted by
2186 posts

Thanks Ray, I just wrote this down. They hide this number like gold.

Posted by
11156 posts

I used to book this at a Verizon Store or make a call. Now I book it online as it is clearly explained.

Posted by
7209 posts

Verizon Global Support from within the USA is 1-800-711-8300
outside the USA is +1-908-559-4899

Posted by
82 posts

Have any of you actually used the $10 a day Verizon travel plan? Does it work well? We had thought of getting it but only using it on random days, as needed. I honestly don't trust Verizon not to claim we activated its use when we didn't. Any advice? Thanks!

Posted by
593 posts

I used it during two 4-day trips to London in December and March. I found it seamless.

First, you get a welcome email with instructions. Then you get a "Welcome to the United Kingdom" text when you switch off airplane mode on arrival.

Daily while abroad, you get this notification text when you are ending each 24-hour period of service:
"Your daily TravelPass session will finish in 1 hour. After that, if you're still abroad and use talk, text or data, another daily session will be triggered." So you can plan accordingly.

Once you are back in the USA, the plan automatically goes dormant (no charges) but will kick back in the next time you travel, as long as you leave it on your account.

If I were traveling for a month, I'd do something different because the cost of this plan would be prohibitive. But for short trips this was easy and my family/friends could reach me on my usual phone number.

I did notice that my data was slow in London. I seemed never to be on LTE like at home, usually it was 3G. But it was good enough. I also noticed that the network would change frequently, from O2 to EE to others. I don't know if these two things are related.

Edit: FYI, I have an iPhone 5s

Posted by
362 posts

I have used Verizon's Travel Pass in multiple countries in Europe as well as in Costa Rica. It works exactly the way they say it does, and I found no weird charges on my phone bill when I returned. As a previous poster said, it might not be the way to go for extended trips, but I found it worked extremely well in any area that had local cell phone coverage.