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TIM Tourist SIM fail

I went to 2 TIM stores in Rome (one in Roma Termini and near Monti) to buy the online advertised Tourist SIM. Both stores say they don't have them and those must be purchased online. The "Tourist" version they have and I bought was 35 euro for 70GB data anywhere in Europe and unlimited talk /1000 SMS within italy. It expires in one year. I didn't feel like going around and finding something else and just wanted to start my vacation. Will be in Italy for 2 weeks and my phone has a mobile Hotspot so I will try to see how much I can actually use.

Hope this helps or that someone might contradict me.

Posted by
1951 posts

TIM storefronts are usually pretty good with the Tourist SIM, sorry to hear your experience, and even moreso, because I always recommend popping into a storefront after you arrive. Storefronts are everywhere and it only takes 10-15 minutes to get the SIM and go.

I've never had an issue with them i.e. the Tourist SIM is only offered online. I've never seen 35€ / 70GB offer. I'd have been interested to hear Vodafone's offer, were a storefront had been close by.

Can you remember if the store "near Monti" was a TIM store or a Negozio TIM store.

Posted by
3043 posts

I’ve always purchased the TIM Tourist SIM on line and presented the voucher at a company owned TIM store and never had a problem. Arriving in Rome, I always head to the TIM store in Terminal 3. Otherwise I’ve also had them installed in Trieste, Venice, Turin and Palermo.

I don’t believe they “don’t have” the Tourist SIM. It seems like they grab the next available one and then computer activate whatever plan you sign up for.

Posted by
4 posts

I thought about trying other places but day 1 of travel is hard. Hope others have better luck!