Please sign in to post.

Tablet trouble

My tablet keeps turning off and I don't know why. Help!

Posted by
3161 posts

What kind of tablet? How old? How long does it stay on before shutting down? Do you have to recharge it to wake it up?

Posted by
52 posts

It is a Le Pan and it is four years old. It has very little internal memory left but I added extra memory. When I hit the power button it comes on again. Thank you for responding!

Posted by
27111 posts

My tablet, purchased in 2015, has taken to spontaneously rebooting, sometimes as frequently as every few minutes. I suspect replacing the battery might solve that problem but don't know for sure. How old is your tablet, and does it still have its original battery?

My even older desktop computer has had persistent and highly annoying memory-management issues for years. Finally, last year it cut off and wouldn't come back on. Replacing the power supply totally solved the memory issues; I don't understand why.

Posted by
5687 posts

My even older desktop computer has had persistent and highly annoying memory-management issues for years. Finally, last year it cut off and wouldn't come back on. Replacing the power supply totally solved the memory issues; I don't understand why.

In a desktop PC, the two least reliable components are the hard drive and the power supply. It is not in the least bit surprising that a power supply might fail in a PC, especially in an older one. And when PC power supplies fail, in my experience they can do so gradually with weird trouble here and there before the completely die. So I can completely understand how replacing a bad power supply could fix weird issues on a PC.

Posted by
5687 posts

It is a Le Pan and it is four years old. It has very little internal memory left but I added extra memory. When I hit the power button it comes on again. Thank you for responding!

If you just recently added the memory expansion, try removing it and see if the tablet becomes reliable again. Maybe the memory you added is not compatible with the tablet or is defective.

Posted by
3161 posts

It could also be due to an aging battery. Similar symptoms to you on my 4 year old iPad necessitated a new battery. Another thing to check is apps recently added that might cause the problem. Disable or remove recently installed apps. If that doesn’t solve the problem, I would center on the battery. On my iPad the battery indicator sometimes showed 30%, 60% and even 80% when it turned off. But it would not simply turn on again. I had to attach to charger and it would turn back on within 30 seconds.

Posted by
52 posts

As long as I keep a finger on the screen, it doesn't turn off!

Posted by
2507 posts

Rather than turning off could it be going to sleep?

Go into the Settings (then something like) > Display > Sleep

and check after what period of inactivity it goes to sleep. Choose something like 5 minutes.

Or maybe it's the battery - Go to Settings > Battery and see if you can identify a problem.

Posted by
52 posts

Ramblinon,. Thank you so much! I checked and the setting was 15 seconds instead of 30 minutes. I really appreciate your help!