I bought a physical European Travel SIM from SFR at a tobacconist in Paris 3 months ago, with an activation validity of 2026.
I gave this chip as a gift to a friend who traveled to Amsterdam this month. The package says that you just need to insert the physical chip and it will be activated, but when this sim card was inserted into a cellphone in Amsterdam, it did not work.
I tried to contact SFR channels, but they are all in French.
Does anyone know what it could be or if there is any way to get real support from them?