Has anyone used a visa service, and can recommend the company. We are trying to apply for visas for Vietnam and having a great deal of difficulty.
Over the years I have used several different visa services with good results. However, it does add considerably to the cost! In some cases, there’s no choice (for instance, China if you don’t live near a consulate.) But you should be able to get a tourist visa from Vietnam through their e-visa service. Be sure you’re using Vietnam’s official website, not one of the many “services” advertised online.
If you still want to use a visa service, here are two reputable ones that I have used:
What specific challenges are you having? It's all online and very easy to do yourself.
For Vietnam, you can apply online yourself for an e-visa if you're only going for 90 days or less. This is the official website: https://evisa.gov.vn/
I used a highly reputable service for my Vietnam visa last year. My friend traveling with me applied for hers online at the official website. She received her visa promptly paying just the required visa fee. I paid for the service and then had to follow-up repeatedly with the company because of their inefficiency.