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Global Entry About to Become Quicker and Smoother

Customs and Border Protection is trailing a new procedure at seven international airports for even quicker processing. You will no longer need to use the koisk upon arrival. There is another process being trailed for US citizens not enrolled in Global Entry.

Links below from The Points Guy with more info.

https://thepointsguy.com/news/global-entry-seamless-border-entry/

https://thepointsguy.com/news/cbp-enhanced-passenger-processing/

Posted by
1662 posts

I encountered this early last week at Houston on my way back from Bolivia - barely needed to pause - basically took 5 secs

Posted by
2208 posts

Yes! It was seconds. My flights are all jumbled up in my head so not sure which US airport I was in.

Posted by
1661 posts

ORD has this. There can still be lines at GE and waiting as there are fewer camera machines than when the kiosks were used. I hope they get more machines. Sometimes I’ve had faster experiences with the older systems than recent experiences with the new.

Posted by
639 posts

Just experienced this at LAX yesterday. So smooth and quick!

Posted by
86 posts

I experienced the super-quick entry at LAX a few weeks ago. I was in a wheelchair and the photo was made while I was sitting. Incredibly quick.

Posted by
8461 posts

At Denver International Airport last week (DIA to locals, but DEN to everybody else), it definitely still involved breaking one’s stride, so was not quite as seamless as the Points Guy would suggest, but not as cumbersome as many past returns home have been. Stand on yellow footprints on the floor, and face the device. I’d still call it a kiosk, a standing metal device 5 or 6 feet tall. Your image appears on the kiosk’s screen, with a yellow box around your face. If it works, the seated CBP person calls your first name and hands you a placard when you go over to her.
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It worked for me - more than 5 seconds, but certainly less than a minute. My husband, however, had less success. The agent said, “It says you’re not enrolled. Do you have Global Entry?” He said, yes, for more than 10 years.” She had him move to a different machine, and that worked. So, it’s hit and miss?

It’s still weird how they call out just a person’s first name. It feels overly familiar, when the rest of the process is very formal and distancing. It’s good to be home, though, and the quicker through the process, the better.

Posted by
78 posts

@Cyn. Sounds like Global Entry was more like Enhance Passenger Processing than GE. Might not have the proper equipment in place so could be using EPP equipment. I will be returning from Greece last of June via iEWR. Will report on process.

Posted by
2428 posts

I appreciate not having to calculate how much to hydrate so the machine will read my old lady fingerprints but not so much that I need to make a restroom stop trying to make my connecting flight. They have those machines at Las Vegas airport and they were a breeze at ORD last week. Waiting for luggage was another matter.

Posted by
78 posts

Returned from Europe 30 June 25 to Newark IAP terminal B and no new procedure. Used my Global Entry app and was thru in no time.

Posted by
8461 posts

Thank you for the report about your return experience, lajohnson251. So, it seems that the procedures continue to be in flux, at various airports.

Using the Global Entry app? I haven’t done at all that when arriving. How does it work… log in before landing, or immediately after stepping off the plane, or something else? Does the app compliment, or replace standing before a machine?

Posted by
9416 posts

Yesterday's Global Entry Experience in Toronto Terminal 3 (USA preclearance). Approximately 200 people waiting in a long line for one of the two open agents. Sign pointing to the side aisle for Global Entry/Nexus members. Stand in front of machine, picture taken (just a few seconds). Walk down the side aisle to the front past hundreds of jealous eyes. Stop at booth. Confirm my name, say nothing to declare, and through. Complete process about 1 minute.

I noticed Toronto was set up with a special waiting area for those who wanted to interview on arrival. There was a ticket machine to take a number and then seats arranged for people to wait for their turns to interview.