I got Global Entry for myself but am having trouble getting it for my wife. Her application has already been approved, so the only thing needed is the interview. When we go to the page that lists interview locations and select "Linthicum (BWI Airport)" it always says "Appointments full thru:" then a date (right now it is saying February 29, 2024). This has been the case for the past two months.
When I scheduled my interview I had to do so about three months in advance, but there is no way to schedule an interview, just a notice saying that the appointments are full through a date.
We have left phone messages and emailed but not gotten a response, so we are clueless as to how one is able to get an interview when there are no options available for it.
Has anyone else had this issue? Any idea who I might be able to contact who would respond? The application has been paid for, accepted, now we are at a loss.
Thanks -
george