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experience with TMobile - specifically magenta max 55

We are planning a trip to France and Italy and are researching SIM cards and eSIMs and are also looking at TMobile's Magenta Max 55 plan. Who has experience using TMobile's service in France and Italy for Apple and Google Maps. We use both extensively to navigate new cities. Thanks

Posted by
852 posts

Oct 21, Tmobile worked great, I was not on Magenta but the One plan. I'm now on the Magenta, and will do the 10 day upgrade for my trip in April, just so I get the upgraded speeds.

But yes, worked in Versailles, worked in the depths of the metro, and worked well!

Posted by
3 posts

Thank you for your quick reply. I appreciate the info and help.

Posted by
5635 posts

I’ve been using T-Mobile service for more than 15 years in various places in Europe (including France and Italy). It works fine for googlemaps, phone, and slow data. The only place I ever had an issue was in some parts of rural Scotland where I had difficulty getting a signal.

On my last trip (Sept/Oct 2022), I paid to upgrade to high speed data ($50 for 30 days); this is the first trip where I paid to upgrade and I enjoyed the high speed data. If you have Magenta Max, you get high speed data included. If you have the regular Magenta, it is slow data except for a limited number of countries. I find the slow data to be acceptable for googlemaps. When you arrive, you will get a text message (e.g. ”Welcome to France…”) with information on how to upgrade. If you find the slow service to be unacceptable during your travels, you can always upgrade to add one of the international passes.

Posted by
11439 posts

We have Magenta Max and used it successfully overseas last autumn in Italy and Switzerland. We have Samsung Android phones, BTW. We were very happy but we did spring for 15 GB service as we were gone for almost 60 days. I was able to buy the second month easily online.

One problem I had was trying to call the UK from Italy. I had to resort to using my Skype account, which is a good backup to have.

Posted by
56 posts

We did the Best of Europe in 21 Days tour in Sept / Oct of last year. With T-Mobile, we never lost service even in the Alps. All apps and google maps worked great especially in Paris.

Posted by
3057 posts

We have Magenta Max and used it last in Italy Sept-Oct 2022. We also got the mobile hot-spot device. This turned out to be a good thing. We were able to use the mobile hot-spot ($10/m) to get internet while moving around, in various places, etc.

In previous trips (2017 and earlier), we used free WiFi in cafes and such to go online. I found VERY few cafes in Italy with available WiFi on this trip.

Posted by
20 posts

I know this primarily a Europe forum, but has anyone used this plan in Japan? Thanks!

Posted by
3981 posts

We switched from ATT to TMobile Mangenta Max 55+ in July and used it seamlessly on our one month July-August trip for everything we needed in Europe. It does have high speed data included. We now save at least $50+ per month over our old ATT plan.

Posted by
525 posts

I have Magenta Max 55 and used it in Portugal last year and didn't have any problems (iPhone user). Will be using it in Italy this summer. I switched from Verizon which charged $10/day. The reason I selected TMobile is because the international plan is included. Great deal.

Posted by
4528 posts

Considering T Mobile is owned by Deutsche Telekom, they better be good in Europe!

FWIW I have had no trouble with Verizon in England and France, except they limit the amount of high speed data or something - they send me messages every so often I don't quite understand.

As for Japan, I think they have a totally separate cellphone system. You'll need to do some research on that, I'm sure Fodors and Frommers guides explain it well.

Posted by
277 posts

We too have TMobile Magenta Max 55 and have used it successfully in Italy as well as other countries in Europe. We even used it recently in New Zealand and had great connectivity even in rural areas. I got lazy and used data in hotels instead of Wi-Fi for a while, sending pics, etc. on WhatsApp. After a while I was notified that I had used up the higher speed data and was consigned to the lower speed. My wife, who is not lazy had the higher speed data throughout our 6-week trip. I learned my lesson. It's a great service. No extra charges except .25 per minute for calls which we rarely use.

Posted by
3 posts

Thank you to all the members of this community who took the time to respond to my question. Your information was helpful, useful, and most appreciated.

Posted by
64 posts

We've used T-Mobile since about 2015. We've gone through different plans, and I have to say that their coverage in Europe seems to get better every year. That said, our last trip was pre-COVID, so we'll see how it works this summer.

Posted by
20309 posts

Found my wife and friends in the Gothic Quarter of Barcelona last Sunday. She just gave me the name of the restaurant, and I googled it, then followed google maps to the restaurant using T-Mobile cellular data. Operation successful.

Posted by
11 posts

Has anyone used T-mobile in the Baltics (Lituania, Latvia, Estonia)?
Thanks.

Posted by
350 posts

I'm also wondering about the use of a Tmobile USA phone in Portugal and if anyone has experience. We are on an older plan that is grandfathered in: SimpleChoice North America which does cover free texting and slow data (3G) in Portugal. How "slow" is slow, I wonder. Main thing to be using would be say using Apple maps to help guide us along the way.

Posted by
6815 posts

Steve and Muriel, I would suggest that you each start your own thread with your questions. You will get a better response than tacking your question onto another thread. :) Plus if it's your own thread, you will get notifications anyone answering your question.