This is not a complaint, just the relaying of an experience that had moments of frustration. I booked flights last fall for a week in spring in the South of France. I initially found the fares on Expedia, but checked Scandinavian Airlines’ website for a potentially direct purchase from the airline. The price was essentially the same, but Expedia had better terms on the trip for reasons I don’t recall now. Tickets were purchased.
Maybe 6 or 8 weeks after we bought the tickets, Expedia contacted me about a schedule change. I refused the initial rebooking but was able to speak with a human within minutes when I called Expedia to discuss other options. We easily came up with a flight that maintained the length of the trip and actually landed earlier than originally scheduled.
Tonight when I tried to check in 24 hours before our flight on the SAS app, I struck out repeatedly. For a very intense, nearly 10 minutes, I tried to get boarding passes issued but, I finally had to abandon the task for work. A couple of hours later, during a lull, I decided to try to access the boarding passes on my Expedia app, not the SAS app. Ding! Ding! Ding!
Within 3 minutes and 6 screens, I had my boarding passes. I was able to email them to myself and then I reopened the SAS app to see that my Expedia check-in had carried over and my boarding passes were now available within the app.
I’m sharing this experience in case it might be helpful to anyone. Safe travels!