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Download problem on Kindle app

I can't download any of the tracks on my Kindle from the Kindle app. For the last 2 days, I get an error messsage, "Temporary problem downloading. Please resume to try again later." Is the problem with my Kindle or the app? Thanks!

Posted by
32350 posts

Could you provide a bit more information on which tracks you're trying to download. Are you trying to download to a PC or a phone? You might try contacting Amazon about that.

Posted by
4 posts

I have tried multiple downloads with the same error result. I am trying to download to my Kindle. Thanks!

Posted by
1152 posts

Where are you? If you are not at home, or more specifically, if you are in another country, downloads may be blocked.

Otherwise, have you tried turning your Kindle off and then back on?

Posted by
32350 posts

Thanks for the clarification. As you're using a Kindle, as someone else mentioned the best place to start would be Amazon customer service.