Hi everyone, just sharing a hint to hopefully prevent any last-minute stress for you when you’re on your last month/week before a trip.
I went into Delta on-line Sunday evening and changed my reservation to go RT to Malaga instead of Madrid. I made the change, selected my seat assignments, and saved it. I pulled up the Delta site a second time to make sure it came up and all looked fine. Thankfully I’m one of those old-school types and printed the reservation and filed it.
This afternoon I decided I should go into the reservation and see if I could reserve a seat on the Transvia portion of the flight, and…..no reservation! Nothing to Madrid, nothing to Malaga! I called them, and with my confirmation # he said the reservation change didn’t completely finish, so I still had a hidden reservation to Madrid - oh no! Wow, this would have been a big mess because I also slid the dates one day to accommodate the change better with the new train route.
He stated that if you don’t receive an email after a change with a new receipt, the ticket has not been changed. So, hopefully sharing this prevents this type of “gotcha” for others.