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Airalo esim report

So, I arrived inLondon yesterday. I tried to activate my Airalo esim last night, but I hadnt slept in 27 hours so I gave up after an hour of fussing and went to sleep. This morning I was more alert and tried again. First of all you must be able to scan in a....sorry I am on my phone and cant look it up...one of those cheackery squares. You must scan it on your phone which means that you need to either print it or send it to a second device. For me it was fine I had a tablet I sent it to. The next step requires that you contact support. You must creat a new APN and as far as I can tell, only support can give you the required settings. Give yourself about an hour to sit and message with support. Oh and restart and restart again. Having said all that, I will say that it has worked flawlessly all day. I bought the 5gig data only. I have been using Google maps all day with no problems.

Posted by
2284 posts

On the other hand, I activated mine at home before I left and it took 2 minutes. Once activated, I just turned it off till later.

On the plane while in airplane mode, I turned off my home cell plan and turned on the Airalo cell plan. Then when the plane landed and I turned airplane mode off, it was ready to go before my feet ever set foot on the ground. I did not have to contact support or have any new numbers. In July I activated it from Scotland and it took the same 2 minutes. However this was for an iPhone 12, so the process may be different and more difficult for an android.

Posted by
100 posts

I should have said that this was on an android phone. A Google Pixel. I dont know if having to create an APN was due to my location or not.

Posted by
4 posts

I just returned from three weeks in Europe (multiple countries). My experience with Airalo was similar to TexasTravelMom. I have an iPhone12. Very grateful to Mardee who did the research and provided very detailed instructions, earlier this year.

Posted by
1803 posts

Cerastez, I'm not sure why it took so long for you to set it up. Like Sue and TexasTravelmom, I did it in minutes, and I don't think an Android phone would require all that extra time. Having said that, I did not use the QR code, but rather the direct method since I only had one device, but I still don't see why it would take that long. I'm glad you got it working for you, though.

Next time, I would strongly suggest looking at the instructions ahead of time to see what you need to do (or even printing them out). Here is a page from the Airalo site that gives specific instructions for activating the eSIM on an Android phone using either the QR code or the Manual method. https://www.airalo.com/help/getting-started-with-airalo/how-do-i-install-and-start-using-an-esim-on-my-android-device

EDIT: I just noticed that you mentioned you have a Google Pixel - there are specific instructions relating to this phone on Airalo. https://www.airalo.com/help/getting-started-with-airalo/how-do-i-install-and-set-up-my-esim-on-my-google-pixel-6-or-6-pro-device

Also, here are instructions for changing the APN. I did not have to change mine but Airalo said that some people do depending on which eSIM they get. https://www.airalo.com/help/getting-started-with-airalo/how-do-i-change-my-apn-settings

Sue, thanks - that's nice of you to say. However, there are so many people now who have contributed their eSIM experiences that we probably have enough for a book (or maybe a pamphlet)! I do wish RS staff would update the technology tips page to reflect eSIMs.

Posted by
100 posts

It was setting up the APN that took all of the time. The settings are specific to the plan you buy. Support has to give you the right settings for the APN. They arnt availible in the online instructions. Once I had the APN set up it took several restarts before the esim was activated.

It was worth the effort. Having access to Google maps has been fantastic.

Posted by
100 posts

Two weeks into my one month plan and just a heads up, the amount of data in your plan is for the duration of your plan. It is not a daily limit. I bought 5 gigs for one month and used it up in 2 weeks. Buying another 3 gigs was quick and easy, but I did have to get to a place with wi-fi before I could do it.

Posted by
2284 posts

Yeah, I have been averaging about a gig a week. I did find, though, that on the website in your account you can find your eSim and it will show you your remaining available data. That was handy this time. I also kept the same eSim I bought in July and topped it up for September (topping it up was the same price as buying a new eSim but required no installation, so it was immediate).

Posted by
1803 posts

I bought 10Gb for a month and it was plenty - I wound up with a Gb or 2 left over. I didn't think to archive my eSIM, TexasTravelMom. I'm not sure I would have been able to use it for my next trip, though, since it was just for Germany.