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Renfe train, Premium tkt - make changes?

Posted by on

I just booked a premium tkt from Granada to Madrid directly from renfe site. Well, English version isn't 100% English :(

1) Didn't know to select a meal during booking. But it said you can add/order a meal up to so many hours prior to departure. Looked everywhere to add a meal, but cannot see how. Their "help" is no use. Cannot send any questions. Only Spain ph numbers to call, which is no use for me. I googled for this, but couldn't find anything.
Has anyone try to do something like this?

2) Trying to change my seat. It looks like I cannot do this either.

I clicked 'change' icon (there is a cancel icon too), but it looks like I would have to rebook the whole thing instead of just making these updates.
Has anyone done just an update to an existing booking of a premium tkt?

3) Do they have overhead storage in the train for my carryon luggage?

Thanks.

Posted by
3 posts

Hi there, I booked several Renfe trains in the last couple days using RAIL.NINJA. I made an account and it was very easy. After I booked from Seville to Madrid and recognized, it was the wrong date, I had the opportunity to go back in and change the date. It was a little more expensive, but no big deal. I think that you can make a lot of changes through this site. Also, there is an app for RAIL.NINJA you can download onto your phone and put in your account information and from there it has your tickets and also options to change your plans. I found all very easy to use. Hope this helps!

Posted by
79 posts

Thank you both for your responses.

I prefer booking directly; that's why I booked with renfe directly. Occasionally, I might use a 3rd party. Found that Renfe's mobile app had an option to send an email, so we did that asking about seat change, etc. Let's me see if they respond.

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