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Rolling carry on zipper

I bought a RS Rolling Carry On. I use it on my business travel. The last two trips I checked in the bag on my return. When I picked up on the luggage carousel both times the main zipper was open roughly 6 inches unzippered. I know I zipped the two zippers together up at the top of the bag. Nothing fell out maybe since I use the packing cubes. Nothing was stolen either as I had nothing of value. The bag weighed about 22 lbs packed and it was a domestic flight from DC to Denver.
Has anyone seen this on their Rolling Carryon? Any suggestions other than buying the locks.
Thanks in advance.

Posted by
14818 posts

I usually use a carabiner to clip the main zipper just in case it gets caught on something. I also use a baggage strap but that is mainly to make it stand out to me at baggage claim or on the RS tours where many tend to have the same bags.

Posted by
627 posts

I haven't had any problems with the zippers but my carryon's handle won't slide out all the way anymore, and it's not very old. Makes the bag worthless to me now.

Posted by
332 posts

I use a zip tie to secure zipper pulls together. You can buy a package of 100 at Harbor Freight for $2. TSA can easily cut them off if necessary. I put a nail clipper in an outside (unlocked) pocket or in my personal (carryon) bag for removal by me.

Posted by
23642 posts

It is easy for a zipper pull to snag another zipper or bag when being handled. I use the plastic wire ties to secure all of my zipper just to prevent your problem.

Posted by
3347 posts

I use diaper pins on any travel bag.

Posted by
1891 posts

Ponygirl,

I've seen posts here that indicate that people have been successful in getting RS to replace bags. It's probably worth contacting them to see.

Posted by
32363 posts

I've encountered open zippers on my Packs on past trips, which is exactly why I always secure them with a lock or something else during air travel.

Posted by
5235 posts

Ponygirl813, Agree with Rocket; contact the RS folks about the problem with the luggage handle. In memory serves correctly, they have (or had) a real good guarantee on their luggage. Never hurts to ask. If that fails, most luggage repair stores see this quite often and it can be fixed fairly inexpensively. Happened to one of our bags (not a Steves bag) and repairing it beat the heck out of buying a new bag.

Posted by
9371 posts

I use zip ties to keep the zippers from opening. You could also use something as simple as a twist tie just to keep the zipper tabs together.

Posted by
6552 posts

Twist ties work well. I use the ones that come from the grocery store - the ones you close plastic veggie bags with. And I use a color that contrasts with my backpack; my bag stands out amongst all the bags on the bus.

Posted by
3347 posts

Ponygirl, I had a similar problem with my RS bag. Mine wouldn't retract well. They sent me a new bag. Wray

Posted by
15020 posts

What Jane suggests is what I use too to tie two zippers together, use two safety pins works even better.

Posted by
1022 posts

Ponygirl - yes - contact RS office. My expanding zipper broke and the replaced it. If you can, make sure you give them details and approximately when you bought it. At least they wanted that info for me. There great! Very pleased.

Kim

Posted by
529 posts

I have used twist ties in the past. But, I do like the idea of diaper pins. I think I will try that out on my next flight. I always seem to lose those twist ties.