I have had this bag since 2014 and it has been well used and loved! I love the compartments and the way I can organize things. I usually end up shoving my "plane stuff" like my book, snacks and my 311 bag in the smaller outside compartment for easy access along with other odds and ends if I have room. Then I use packing cubes to organize my clothes in the main compartment. I still HIGHLY recommend packing cubes both to compress your clothes and also to organize everything so it doesn't turn into a big jumbled mess. (maybe others don't have that problem, but I do!)
This bag has been with me to Israel, Scotland (twice!), New Zealand and it was my bag of choice for the RS Eastern Europe tour, plus it's traveled around the States a bit too. I do find that it's a bit too big for shorter trips, like a week or less, so in 2016 I bought a Tortuga to solve that problem. (Got it during a clearance sale before their new model came out.) I've talked about my ebags backpack so much over the years that I now have 4 friends who also own it. My dad also has it, but he prefers using it with the duffle strap. It's a very versatile bag.