Soooo disappointed in the new RS 20" carryon. I downsized from the 22" because I will be taking more European flights. The bag looks great, is sturdy and comfortable.
My disappointment is that my FAVORITE feature is gone! The full-size front zipper pocket. The new bag has a much smaller pocket depth. The old one was perfect for carrying maps, itineraries, reservation, ticket and voucher printouts (which packed fairly flat), even a change of clothes if I had a late arrival/early departure.