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AirTag success story

We are in Greenland right now. We flew SEA to KEF to JAV. My husbands bag made it to KEF, but not to JAV. They held several people’s bags as the plane was small and it was at capacity for weight. That was last Saturday morning. We figured it would arrive the next day, but there were no flights to here on Sunday. So long story short there were numerous emails back and forth with the airline. They said they would not send it and to just wait until we arrive there Friday night.

All of our bags have AirTags in them.

Out of curiosity, just yesterday my husband looked to see where the AirTag said it was. It was here in Ilulissat! The airline here does not deliver bags to you even though it was their doing.

So we took a taxi to the airport to retrieve it. The person helping my husband kept insisting it wasn’t there etc but my husband was just as insistent and had the man follow him with the app. Yes, that is the only way they found the bag.

We had all of my husbands cold weather clothing in there along with some of mine. I am pretty sure that the pants he has been wearing for 6 days will not get worn for quite some time lol.

Anyway, just wanted to share a real story and how the AirTag saved the day!

Posted by
10119 posts

Yay, that's very good news! I love AirTags, and this story just reinforces that!

Enjoy Greenland!!! I can't wait for a trip report (hint, hint)! :-)

Posted by
434 posts

The airline here does not deliver bags to you even though it was their doing

Nice job being persistent and reconnecting to your bags but I am curious to your comment above. I would assume EU regulations and/or the airline’s contract of carriage would be required to bring your bag to you or at least compensate you for your taxi fare. Regardless, have fun!

Posted by
6623 posts

Every now and again AirTags get mixed up. When I left San Jose airport, my one AirTag insisted that one wine suitcase was NOT on the plane. When I arrived in San Diego, the message was the same. So I was already talking to the Lost Baggage staff, who said AirTags are rarely wrong, when lo and behold, both wine suitcases came rolling out on the conveyer belt together! Just a lesson to me not to jump to conclusions too quickly!
Thanks for sharing your story!

Posted by
3399 posts

Jay—I questioned the delivery as well but our apt host as well as guide both told me they will not deliver. So we are definitely claiming taxi fare. Things are just very different here. Like when you land you literally walk off the plane and get your luggage from one teensy tiny conveyor belt and then walk out. It is as low key as it gets.

Posted by
5257 posts

My partner and I put Airtags in our luggage and flew on the same plane. As we looked at the bags approaching us on the conveyor belt, one said hey your bag is right here and the other showed as still sitting on the departure runway. Oh well.

Posted by
6250 posts

As we looked at the bags approaching us on the conveyor belt, one said hey your bag is right here and the other showed as still sitting on the departure runway. Oh well.

I’ve learned to pay attention to the time along with the location before I panic. Most times when I arrive, the airtag will show my departure location along with something like “8 hours ago”. I’m always happy when the location suddenly updates to the arrival airport or “near you”.

mikliz97 - glad the tag helped you get your luggage back.