FRUSTRATING! I know the website must be crashing but cannot figure out how anyone gets tickets when the same page saying “DO YOU WANT TO CANCEL THIS RESERVATION” or “NO I WILL CONTINUE ORDERING” keeps popping up and will not allow me to place 2 ticket orders in obviously open times……got up this morning at 4am to place these and the website is in no way helpful…..so maybe we walk up late one day and see if anything is available then…..please tell me someone else had as much trouble as I am having……and yes, i am venting……just wanted to get these tickets so badly and none of my extra efforts are paying off…..thank you for letting me blow off some steam………
Posted by
Salem, Oregon, USA
2959 posts
Looks like it isn't just you https://community.ricksteves.com/travel-forum/netherlands/anne-frank-house-tickets-impossible-to-purchase
Posted by
1165 posts
Last year at this time there was a website/computer snafu when I tried to buy tickets in the middle of the night 6 weeks out. It resolved itself within 10/15 minutes, so I got lucky. But what I noticed when I was paying attention to the website pre purchase was that there was some ticket availability opening up about a week prior to the date. Who knows if this is the case now, but keep an eye on the website and look for any current patterns like that. Hope it works out for you.
Posted by
OP
Franklin, TN, USA
936 posts
Got 2 tickets! I waited and waited and finally the snafu cleared for me to get in and purchase our tickets…..thank you for your help!
Posted by
1165 posts
That's great news!