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Belvedere tours cancelled: Colosseum, Rome

Thought this might be worth a topic post as it's a very recent development.

From the "News" section of the Coopculture website:

https://www.coopculture.it/en/the-colosseum.cfm

We inform you that on 8 and 9 April the visit path to the Colosseum
Belvedere will be not accessible due to maintenance work.

​From 10 April 2019 to 31 May 2019 visiting of the fourth and fifth
orders will not be allowed."

Visitors who have booked the Panoramic/Belvedere tour are being emailed regarding cancellation and refund. As near as I've been able to see, combo tours which were to include the Underground, Belvedere and arena are not cancelled but will not include the Belvedere, and refunds being offered for the cancelled part of that tour. I'm trying to get more info on that as I'm working from secondhand info here so if anyone knows for SURE what the refund situation is....

Anyway, if any of you booked a Belvedere/Panoramic tour to occur between now until May 31st, expect a cancellation notice if you haven't already received one.

Posted by
9 posts

We received this email yesterday as well. We leave for Italy on Thursday and our tour was to be on Saturday 4/13. Trying to contact them this morning to determine what our options are. I will post what responses I get. Anyone else who hears, please post to assist us all.
Jennifer

Posted by
15809 posts

Jennifer, in the meantime there is an active discussion over on TripAdvisor that might be helpful.

https://www.tripadvisor.com/ShowTopic-g187791-i22-k12470654-Colosseum_upper_levels_temporarily_closed_until_May_31-Rome_Lazio.html

There are a few entries at the end of this thread (starting end of page 39):
https://www.tripadvisor.com/ShowTopic-g187791-i22-k12336615-o380-Colosseum_Underground_and_or_Upper_levels_tours_2019-Rome_Lazio.html

And a little bit here:
https://community.ricksteves.com/travel-forum/italy/email-this-am

If it was just a Panoramic tour you booked (not the Panoramic/Underground combo mentioned above), it looks like you can still visit the Colosseum on your own with your tour reservation and request a refund for the cancelled part of that tour. As i'm not getting the cancellation emails myself, I'm not sure how they're worded for each tour which included these levels.