The Italian government has instituted a fund of €100 million to refund travelers with an Alitalia ticket for travel after October 15. The refund can be also in the form of a voucher to use with a different airline flying the same route.
The details on how to request the refund from this government fund have not been released to the public as of today.
ITA will start selling tickets tomorrow for travels afte Oct 15. EU regulations supposedly prohibit ITA from inheriting tickets sold for travel with Alitalia after 10/15, therefore it is unlikely the ITA can honor those tickets, and the only option seems to be a refund from the Government fund. However one can never know for sure since the Alitalia telenovela always reserves more surprises than an Agatha Christie’s novel.
And in fact, CODACONS (the Italian association of consumers) has filed a case against Alitalia last week for shady business practices since Alitalia apparently (as of yesterday) still keeps selling tickets for travel after Oct. 15 even though they know they will not be around after that date. Many are saying that Alitalia keeps collecting this revenue for travels they know they will not be able to honor so that they keep a positive cash flow for current expenses, knowing that in the end it will be the Italian government that will have to refund the unaware travelers using the aforementioned Fund (I.e. taxpayers’ money).
As soon as more news arise on how to get refunded, I’ll post it.