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ITA airlines

Never flown them before. We are flying from Rome to Athens in early June. Any thoughts? Pro v cons. Thanks

Posted by
2380 posts

I booked our flight from Catania to Rome with them for May so I haven’t flown with them yet. Because it is a budget airline, you will pay extra for seat assignments and if you want to check luggage. The carryon limit might be quite small so check that. I had a problem reserving the checked baggage online. I wasn’t able to complete the reservation online and yet my cc was charged. That charge was automatically removed after a day or two. I would recommend calling them to reserve for checked baggage. I got through to someone right away. The person at the call center was working in Albania from her home (I could hear a baby in the background). So they are outsourcing their call center.

Posted by
15043 posts

ITA Airways is a new Italian airline which was born last October from the ashes of the now defunct Alitalia.
It is actually not a budget airline, it's a regular airline part of the SkyTeam alliance along with Delta and AirFrance, among others.

Posted by
2380 posts

@Roberto da Firenza I hope they are better than Alitalia which I swore off flying for 21 years.

Posted by
15043 posts

It’s a new company, with new management. It is not just the old Alitalia company with a new name, although the staff they hired are, in large part, former Alitalia employees.
Whether it is better or worse than Alitalia I don’t know. Time will tell.