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What You Look for in a Hotel

Just curious. But the one section of the RS books that I frequently ignore is the section of hotels. And a recent trip to Berlin and London, where I was travelling solo, has made me reconsider, however slightly, the types of hotels I will try to stay in on future trips.

Like nearly everyone else, I have a price range and look for value. But as I get older, I suspect that my price range in Europe has moved a tad higher. And the wrong hotel can ruin a stay.

For starters, I do want a good location, a clean room with at least adequate size, air conditioning (if it may be possibly needed), and a bathroom in the room. Two of my favorite hotels in Europe, in Paris and especially in Venice, were small properties (10 to 20 rooms) with a superb staff and breakfast (especially in Venice).

But though I can physically do it, I would prefer not to climb several flights of stairs with a suitcase to get to my room. And depending on the city, I am no longer interested in shunning a luxury or a modern hotel for the "backdoor" experience. I would not consider a luxury hotel in, say, London because the pricing is outrageous. But I would in Berlin because the pricing can be reasonable.

Again, the finest hotel experience I have ever had was a very small, family-run property in Venice where the staff was extraordinary. But recently, after climbing flights of stairs with a suitcase for a bed-and-breakfast in Berlin, I sat in the bar at the Ritz Carlton nursing an old fashioned and thinking I could give up a bit of local flavor for this if the price were reasonable (and in Berlin, it can be).

No right or wrong answers. And we have different budgets (when I was 24 I spent the entire night walking London streets because I did not have a hotel room on my last night in London). I am just curious as to what types of hotel properties most try to book and whether your hotel preferences have changed over the years.

Posted by
2682 posts

I agree absolutely that the wrong hotel can ruin a stay--I travel solo and do spend time in my room, so I put a lot of effort into ensuring I am going to be somewhere pleasant that suits my needs. So far I've chosen well, only one room was a bit too small to be enjoyable. My budget does get adjusted depending on the city--Paris in May, I quickly realized, was going to be close to $200, and so was Amsterdam in April. Otherwise I'm usually happy with something in the neighborhood of $100. I read a lot of reviews on a couple of sites before making my choice. I'm not against getting an apartment at some point, just that solo I seem to like the hotel experience as part of being on vacation and not having to clean up upon leaving.

Things that matter to me include:
Room size and cleanliness
Private bathroom, and a tub is always welcome
A/C
Breakfast option
Elevator
Location
Public transit nearby
24 hr front desk
Kettle in the room is nice but not a deal-breaker

Posted by
489 posts

This is an interesting and very subjective topic.

I usually have a price range in mind. Next I do look at recommendations/reviews. I look at the hotel's web site. I look at convenience to what I want to visit and/or transit.
Breakfast included is low on my priorities, since I would rather have a breakfast like the locals and it is usually the least expensive meal anyway.
I like smaller hotels with character (I least like large "American" chain hotels where you couldn't tell if you were in Tokyo, Berlin or Chicago.)

I have never gone the AirBnB or other rent by owner ways.... To tell you the truth, I am leery of these and think they only make real sense if I was to stay a week or more in the one location.
On another note: I follow RS recommendation and try first and foremost to book directly with the hotel (NOT thru Booking.com) On a trip this summer to Provence I thought I was booking direct with the hotel, but something was mixed up and I did book with an on-line group... When arriving at the small hotel, if I had booked direct with the hotel, breakfast would have been included, but since that was not the case... no breakfast.
On this last trip, on a brief stop in Munich, I booked direct with the hotel and did not need to give my CC# or any deposit at all. In fact, I didn't have to give any CC# until leaving. I found this a very trustworthy policy. The hotel was wonderful, convenient and the staff extremely helpful with a very lovely breakfast spread.
I have to add that a good WIFI makes husband happy.

Posted by
12313 posts

My hotel in Beune ruined my stay there. The room was large and a little shabby. The killer though was no hot water. It was a little less than lukewarm, and it was probably in the 30's when I was there in May. I asked the owner, he said that's how warm it gets.

That said, the hotel had good reviews. As far as I can tell, they had two small buildings and the people in the main building were happy.

I pack about half what most people would consider packing light (I don't even bring a full size carry on anymore). Stairs don't bother me as much as noise and an unclean room (and hot water in the shower).

Posted by
375 posts
  • Location is key. We like to be in the center of things and are willing to pay more for it.
  • Clean and appealing (not dingy or worn looking)
  • En suite bathroom with a shower and must have some way to keep the water in (curtain, glass panel, whatever)
  • We prefer to have somewhere in the room to sit other than the bed. As we get older we find that we go back to relax/read/have a soft drink in the late afternoon before going out again for dinner, so it's nice to have seating.
  • Most of our Europe trips have been in the fall, but if not I would want a/c. I don't tolerate heat well :-(
  • 24 hour front desk
  • More and more we want an elevator, but we'll consider places without
  • An included breakfast is nice, but not critical. If it's extra, we usually find it's not worth the cost to us
Posted by
4239 posts

I agree with you that as we get older, we are willing to pay a little more for convenience. We usually look at location first, and a private bath is a must. We will only share if it is with family. I read Rick's recommendations, posters reviews, and reviews on Booking.com.. We sometimes book directly or use booking.com. Breakfast is always welcome but not a deal breaker. No elevator is okay now, but at a young 60, that might change as time goes by. I also agree a bad hotel can ruin a stay. We stayed at a terrible hotel one night in Munich - bad location, shower overflowed, nightclub noise - but thankfully it was only one night. We haven't used Airbnb and have no plans to, I want a front desk I can call for help/information and don't want to do any housework.

Posted by
11745 posts

But though I can physically do it, I would prefer not to climb several flights of stairs with a suitcase to get to my room.

Had to laugh as we are THERE! One flight max with luggage, and yet we ended up in a place with two awful staircases thanks to a problem with our original an carefully selected rental. (I might write that up later. The owner did right by us but did not inform about the hideous stairs! At least they helped us up with the cases. I am not certain how we will get them down without help.)

  • In-room bath or it is a no-go. If the shower is not hot and strong, I am very disappointed. I am frequently disappointed.

  • Seating other than the bed is a must! This is one of the reasons we like apartments

  • Lots of horizontal surfaces for electronics and dining

  • Strong WIFI, which is still so hard to ascertain before arrival

  • If there is a Nespresso we are ecstatic!

  • Love the small properties when we do not need an apartment, but even with apartments we like it when the owner is nearby. Feels like we've made a new friend.

Our willingness-to-pay goes up a bit every trip. A bargain in a small town will make up for the excess in a big city, though. And we like to have a kitchen not only to save a little, but because every meal in a restaurant gets old when you travel long, i.e., more than 2 weeks.

Posted by
7892 posts

In the "old" days, when I was much younger, it was all about a low-cost place. Now (especially following the experience of having to step over a drunk/drugged homeless man lying in the doorway of a Rick-Steves-recommended-place in Lisbon a long time ago), the criteria are more selective, but price is still a factor.

In summer with warm climates, A/C (or at least windows with screens) is highly desirable, although the screen part is hard to find in rural France, as more than a few flies and mosquitoes can attest. Although some recent trips have been on the move, staying only 1 to 3 nights in a place before moving on, we've been tending to stay for at least a week, so renting a home or apartment has frequently been our lodging choice. For those, depending on the length of our stay, having a clothes washer has been almost a requirement, having a dishwashing machine has been almost as important, and an actual bedroom rather than a studio with a pull-out couch, futon, or Murphy bed has generally been a priority. A kitchen with a French-press or Nespresso machine for coffee, a refrigerator (freezer not necessary but nice), a bathroom (preferably with a tub, but shower only works if a tub isn't on option) are the key things we look for. A secure neighborhood that's convenient to sights, markets, and/or public transportation is a must. One other thing, the sofa should have arms -- that's a quirk that can make or break a place. VRBO and HomeAway have been our main source of these places, but we've used AirB&B and Vacanze in Famiglia in Italy.

The bigger the city, the more likely we look for an actual hotel, but those are getting pricier every trip!

Posted by
1321 posts

I think I would have to say as I get older I do look for more "conveniences" . I avoid the big hotel chains but have booked the Hilton at the Copenhagen airport for the convenience, likewise the Novotel at Auckland. I love staying at the airport when I have early morning flights.

I prefer a quiet room location so I'll give up the view for quiet. I want a comfortable bed. I recently stayed at a hotel in Florence that I will not be recommending because the bed was like sleeping on a concrete floor. Breakfast is not a deal breaker but can be convenient. I'd like washcloths provided but have taken to bringing our own. I have my "budget" but will splurge for a couple nights for the right hotel, location, occasion.

I do read reviews here and on TripAdvisor. I try to learn from other travelers. To me the trick is to dismiss the very bad one-off reviews.

Edit - I travel with my own pillows. I have tried to leave them at home in the past and trips were miserable for me. I use Eagle Creek
compression bags which help me maintain my need to over pack - even using my 22" carry-on roller but extended the extra inch or two.

Posted by
555 posts

"Our willingness-to-pay goes up a bit every trip." Laurel, you nailed it.

24-hour desk is not a deal-breaker, but is nice. On my recent trip, the small property in Berlin I stayed at required a key to unlock the exterior building door allowing access to the stairway that went to the hotel, the door allowing entry into the hotel, and then the door for the hotel room. And the double locks for the hotel door could be a challenge. Too much effort. Not a problem at the Aster Hotel in London, where access to the hotel and the room was very easy.

Posted by
1524 posts

We're really not too picky and have only had 1 or 2 rooms that we considered really bad. We do prefer smaller family run places and don't mind flights of stairs, but as other posters we do find ourselves willing to spend a little more for comfort.

Top priority is ensuite!

2nd priority is location followed by a quiet room, although I always carry earplugs:)
AC is nice in summer, but not a must. (I may change my mind after next summer when we are traveling from June 7 to July 15th)

Even though we prefer small family run places I did book us into the Premier Inn in Canterbury where we will start our trip next year as I know it will have AC and will be quiet and comfortable - hopefully to help us get over our jetlag more quickly.

Posted by
470 posts

This is indeed subjective, not only about the type of hotel but also how important the hotel is to ones travel experience. We all have our priorities.
For us the hotel is an important part of our travel experience. We like to enjoy afternoon cocktails in our room as well as the occasional take-away dinner, so having seating and something we can improvise into a small table is a high priority. We also find crawling in and out of a tub/ shower seems increasingly precarious as we age, so we much prefer a standing shower. ( This has been especially true on recent trips to Europe where they are retrofitting old tubs by placing a new shell on top of the existing tub. This makes for an even steeper descent, and clearly there are no ADA dictates about things like grab bars. ) Large stall or constricted tube, as long the shower has no mold we are happy. Ditto for the rest of the bathroom. Grunge in the grout is a huge turn- off. Elevators are always preferable but not yet a deal breaker for us. I can see that it could become a necessity, especially when narrow and/ or spiral staircases have no hand railings. Even if hotel staff hauls your bags you still have to negotiate those kinds of steps yourself several times a day.
We also need a bed big enough so we can both fit entirely in it, but we adapt well to almost any sort of mattress and bedding. Noise also doesn't bother us which is good because we are used to/ strongly prefer sleeping with open windows. Now that we are retired we can do off- season travel so we don't have to worry about heat. When we were compelled to travel in summer , AC was a must for us.
We may use American chains for one night airport stays on either or both ends of the trip depending upon our location and arrival/ departure time. The rest of the trip we balance between small B and Bs and more luxurious boutique type hotels. In ALL cases we book directly. I can't keep count of how many times we have heard disappointed customers in a scrum with the front desk because the consolidator
(like Booking. com) screwed up the reservation somehow. I have had several hotel desk employees admit to me that the less desirable rooms are allocated for folks who use a consolidator.

We always use TripAdvisor for hotel research. In my experience the Traveler Photos are highly accurate. I pour over those looking for things like heated towel racks ( for sink laundry), cleanliness of the room, storage space etc. Based on that TA research when I email the property to make the reservation I may actually request a specific room. That has worked very well and avoided disappointing surprises. I also use the filter function on TA to sort through written reviews for things that are important for a specific trip. ( like an iron in the room if we are traveling with more formal clothes or room location tips).

Richard, you are so right about how location can dictate your options. For an upcoming trip to Central Europe (Bratislava, Budapest, Prague) we have booked luxury suites at prices lower than a standard Hilton room in many US cities. Happy Anniversary to us. 😊

Posted by
555 posts

I also book directly with the hotel through its website.

And Trip Advisor is a major resource for identifying and eliminating hotels.

Posted by
7151 posts

I am one of those travelers for whom the hotel room is not the most important thing and I usually only use it to sleep and use the bathroom. When it comes to hotels, I'm pretty darn easy to please. Room size is not an issue, I don't need A/C even in the summer, don't need breakfast included, don't need 24 hr front desk or concierge (but a responsive and pleasant staff during normal hours is important). My budget has not drastically increased with age, mostly since I didn't start international travel until well into my 50's. Never did the backpack/hostel thing.

My requirements in order of importance are (and this is as a solo traveler):

Ensuite bathroom - absolutely the most important thing now. No ensuite is a deal breaker for me.

Budget - normally pick something in the €50-70 range. In pricier cities and areas, I'll stretch it to €120-130 (but that is rare and usually only if I'm going to be there just 1 or 2 nights). If I'm going to be somewhere more than 3 nights I will often opt for an apartment. I have found that it's quite easy to find something in my budget for small studio apts.

Location - want something centrally located for sightseeing, preferably by walking but want public transportation to be convenient also. Nearby shops - bakeries, deli's, quick-stop type stores - for essentials is important. General safety of the area is also important for me as a senior woman solo traveler.

Clean - I need a clean room and a clean bathroom.

Posted by
14916 posts

When I am in Germany or Austria, I stay in Pensionen or two star hotels which are not en suite, (if there is a choice), may or may not have AC. Having AC is not a requirement. I prefer breakfast included in the price. I don't expect that credit card payment to be an option or the presence of an elevator in Germany.

In London I stay in B&Bs, which by definition do not have an elevator. I don't stay in American chains in Europe, so far have managed to avoid them, have stayed in French and German chains. I don't use or rely on Trip Adviser, I do have a certain price range in mind for what a single should go for at a two star or three star. since I do solo travel in Germany and Austria,

Posted by
1806 posts

I'm definitely one of those who only looks at lodging as a place to just sleep and shower. I am usually out and about for really long stretches during the day, coming back only to freshen up before dinner and going out for the evening. Having lived most of my adult life in urban areas, small room sizes are not a deal breaker. When I'm looking at reviews and photos online, I'm factoring in:

Location - is it within walking distance of most of the things I may be planning to do? Or is there at least one (or more) forms of public transit within walking distance (15 to 20 minutes is about as long as I'm willing to walk with a carry-on suitcase or backpack from a public transit stop - a transit stop within a block or two is ideal)

Air conditioning - huge deal breaker for me if I am traveling in summer (and even at certain points during shoulder season when there could be a freak heat wave).

Ensuite bathroom - as I get older, I'm really wanting to avoid any place where I've got to pad down the hallway at 3AM if I want to use a toilet.

Clean - I'm not running through the place with a white glove, but my demand for cleanliness increases depending on what I'm paying for the room. A bunk in a hostel dorm? Hey, as long as the sheets I'm sleeping on are clean, I'll wear flip flops in the shower. A B&B run by some grandma? Ok, I can overlook a dusty ceramic tchotchke here and there. Plaza Athenee? Better be spotless with impeccable service.

Quiet - Although I live in a city and probably have a higher noise tolerance than those who don't, I still like to see consistent reviews from people saying it was quiet and they got a good night's sleep. I don't want to stay in a hotel built over a happening nightclub any more. And I try my best to avoid any hotels where recent reviews are stating there is construction within the hotel or somewhere nearby on the street. Nothing sucks more than to be on vacation and have jackhammers waking you up at 7AM, or worse, a wrecking ball and backhoes endlessly moving around at the construction sight nearby all night long.

Elevator - if there's the slightest chance I'm going to be put in a room on the 3rd Floor or higher, I want an elevator. I don't care what size elevator it is (I'm not claustrophobic so don't mind those phone booth sized ones that fit no more than 1 person with a suitcase), I just want a working elevator. I don't overpack - I often travel carry-on only, but I don't feel like carrying my bag beyond the 2nd floor when checking in or out. If I just did a 12 hour stretch of sightseeing and my feet are aching, I don't want to be faced with walking up more stairs to get to my room. When I book apartments, the building has to have an elevator or I need to be on a lower floor.

Free WiFi - When I am in my room for the night, I want to be able to connect if I need to send some emails or want to look something up online for the next day's sightseeing. Yes, I can connect for free at lots of places, but I do want free WiFi wherever I'm staying - whether it's a hotel, apartment, b&b or hostel.

As I continue to get older, I'm sure other things will evolve and other demands will surface. An example is I don't mind hostel dorms right now if I'm traveling solo and want to save a lot on lodging, but unless I can be guaranteed a lower bunk in the future, I can see getting to a point where I'm not going to want to climb up a ladder to a top bunk. At that point, I'll probably be seeking out a private room in a hostel without a bunk bed, or I'll just pay the extra to stay in a budget hotel or B&B.

Posted by
5697 posts

In our travels, I'm the booker, my husband is the kibitzer. His first question is always "Is there Wi-Fi?" Transportation/ location are important; en-suite bath, elevator are nice but optional. I usually select areas on booking.com, and then sort by quality, moving down until I get to an acceptable (frugal) price range. In many cases, we're returning to a city so if the prior lodging was OK we'll go back to a place where we know the transportation, banks, laundromats, grocery stores.
Last trip was Italy in May, so I specifically looked for A/C, but for December in Austria I'm expecting that heat/hot water will be a given.

Posted by
1524 posts

I'm amazed at how many of you want / require AC in the summer. Making me nervous for my trip next year. We'll be in southern UK, Wales and Cotswolds in June and Germany and Switzerland in July. Very few of our hotels will have AC. I have trouble sleeping if it's hot. We do have AC mostly in the cities, but in the country not so much. I'm hoping we can live with open windows in the small towns. Just realized the only city we don't have AC is in Lucerne at the Hotel des Alpes. Now wondering if I should change that...hmm we will have a room with a river / lake view with a balcony. Maybe that will offer a cool breeze. Anyone have any experience at that hotel in the summer?

Posted by
275 posts

Location is the single most important factor for me. Though, I will admit that when I was in Europe this summer, air-conditioning was something that I wanted as well, at least in Italy and Croatia. Not so much in UK. Most other things are nice to have, but I am willing to sacrifice them for a cheaper place without them.

One thing where my demands have changed over the years is that I will often deliberately choose not to have breakfast included. I have found that I actually enjoy leaving the hotel first thing in the morning to look for somewhere to eat. I have found that a lot of hotel breakfasts tend to be bland, and look alike and taste alike, though there are some excellent exceptions to that. I find that having breakfast outside the hotel gives the chance to people watch, and to try the different types of breakfasts in different countries. I am not just thinking of Europe here. I particularly enjoy breakfasts in Asia, though I will also admit that being of Chinese descent I grew up with Chinese breakfasts, which are big and only slightly different from dinner. But I will also happily adjust to having a coffee and a pastry for breakfast at a cafe when I am in Italy.

Posted by
362 posts

This is a good discussion thread!

I agree that the more I travel, the more my room needs change. Granted, I don't spend THAT much time in my hotel room. But I do like a few basic items.

--En suite bathroom. This is an absolute must.
--Place to sit and sip a glass of wine. (Not a deal breaker, but a room that has this feature will receive a MUCH higher review from me on TripAdvisor.
--An extra pillow. The room does not have to come with them, but I need to be able to acquire one if I call the front desk. In the past 24 months, I've stayed in two places (one overseas, one in the US) that made this request sound like I was asking for 24K gold plated faucets to be immediately installed. I usually require an extra pillow. I can make do with using a well stuffed backpack underneath a pillow, but really - for any hotel - how hard is it to find one more pillow?
--Something convenient to public transport OR the place I've come to see.

Posted by
9200 posts

Am fine with a basic room, comfy bed, ensuite nice shower, good location. Wifi is always needed. Breakfast is a plus for me because I like to go brush my teeth after breakfast as well as have a couple of cups of coffee, and often take a cup of coffee back to my room. In the summer, yes to the AC. Those who think it doesn't get hot enough in many areas of Europe are dreaming. Have been so happy to have AC in Berlin, Munich and Paris during some awful heat waves.

Trip Advisor is a must. Those who think it is only fake reviews or too many haven't really spent much time on there. The reviews are up to date, I can read other reviews by the same poster to see what they think of other places. I can even message the poster and ask them personally what they thought. This will tell me if the poster is just picky or was the hotel really a dump. The photos help. Using a RS recommendation for a hotel that probably hasn't been visited nor stayed in by RS staff since years is not how I want to pick a hotel. I want up to date reviews from people who actually stayed in the hotel over night. You do NOT get this with a RS recommended hotel.

I spend no time in my hotel room except to sleep, so places like Motel One or Ibis Hotels are fine. The price is right and they have good locations.

Posted by
11745 posts

Screens! Yes! I forgot to mention those. In autumn, when it is pleasant overnight we like an open window if the place is quiet, but we've had far too many mosquitoes slip in as so few places have those lovely screens. Luckily our place in Venezia did as the wee biters were busy in the mild weather. I do love it when they have screens but seldom are they mentioned in features or reviews. Might start that trend in my reviews.

Extra pillow also desired but again, not usually listed in reviews or features. Most hosts will give them on request, though.

If a review mentions acts-of-kindness by a host or the staff, it goes a long way toward assuring me I will like the place. I like to have a host who cares about my experience.

Posted by
1381 posts

Top priority is ensuite!

YES YES YES and this is one of the things that bother me with most hotel search engines (e.g. booking.com). That I cannot click somewhere and get only rooms with ensuite. I can click for a bath tub (which I would rather avoid) or flat screen TV (which I don't care about), but not ensuite.

I have once booked a room with a private bath only to find upon arrival that it was across the hall from my room. Now when I look for rooms I usually browse all the pictures until I can see that the bath room is directly connected to the bed room.

Posted by
11613 posts

Love this thread, Richard!

I have gotten more picky as I get older.

Clean room is a must, before anything else.

First requirement: Ensuite bathroom. "External private bath" is a deal breaker.

Second: free wifi.

Third: location (in historic center, close to major museum, cathedral or church.

Fourth: breakfast included. If it costs extra (sometimes €10???), I usually go out for it, pay €3-4.

Availability of an extra pillow. Fridge in the room (for meds, water, snacks).

A/C, depending on city and time of year.

Cost: I am definitely a budget solo traveler, for three months a year, so money has to turn into time. My average budget per night is about €70, closer to €100 in major cities, closer to €50 in B&Bs or hotels in smaller towns. Had a great one-star hotel in Velletri for €35/night, no breakfast or tv but a bar next door.

I like having a tv in the room, helps me practice languages.

Water views a plus, as is a balcony or terrace.

Stairs: not really a deal breaker but elevator is preferred.

I use booking.com to book first visits, return visits are done directly with the hotel or B&B.

Window screens not a big deal as long as there is a working insect repellent device in the room.

Posted by
1172 posts

I am not staying anywhere that does not have an ensuite.... I can pretty much manage anything else!
We are still quite young with a pre-teen and a teen so stairs are fine. Size of room does not bother me at all but location to me is huge. I prefer being able to walk places and have quick transportation handy. I am willing to pay more to be in a city centre for example.

I do like quiet as a bad night sleep makes for a bad next day for all of us.

I like when breakfast is included but it is not a deal breaker.

Like many others on here, I use trip advisor a lot before booking anything. I most of the time book directly with the hotel unless I can use a site like booking or expedia with the option of free cancellation.

Posted by
4066 posts

Cost

Location w/r/t proximity to public transport and a safe neighborhood

A non-smoking property

En-suite bathroom/shower

Elevator

Windows that open as I will keep them open for my entire stay

Advanced check-out

In-room amenities like a comfortable bed with firm mattress, feather pillows, free wifi, hairdryer, and TV.

Nice-to-haves include breakfast included in the room rate, a good-sized clothing wardrobe, a full-length mirror, a luggage rack, a terry cloth robe, and daily newspapers in the lobby.

Posted by
2768 posts

Location is #1. I want a neighborhood that is central and pleasant to walk in. I want cafes and walking areas and squares right there. Not too much traffic (on a traffic free square is ideal, a side street is fine), safe, and pleasant. I hate the termini area of Rome - it is convenient to transit but I find it no fun to be in. And I want to stay in an area I want to spend time in. Not push through to get elsewhere.

A/C is very important in certain locations and times.

Clean and safe and within budget, obviously.

If it's a hotel then a decent breakfast. I don't like going out for breakfast. I also stay in apartments, so then I can buy my own food for breakfast.

Comfortable bed (but this is really hard to figure out beforehand)

I like a building and room with character, one that feels like Rome or Paris or Seville...not just the same as every hotel in every other city in the world. This usually means a smaller boutique hotel. But not always.

Ideally, especially in apartments, a private terrace or deck. Preferably with a view. This is not possible in some places but when I see this it is an immediate selling point.

I don't care about stairs or elevators (I'm able to climb with no issues). I don't need luxuries or features like pools, concierge, tvs, bars, any of that. Just a pleasant feel to the place.

Posted by
82 posts

Our #1 priority is location, we like to be walking distance to most major sites and restaurants. We walk everywhere on vacation and never take public transportation. We look for smaller, highly rated, boutique hotels and avoid large chains. We like a nice bar or lobby where we can sit and relax or read outside of our room. A small garden is a plus. A balcony is a plus. AC in summer is a must (we've done without and were miserable). Free Wifi is a must. We also like places with local flair. Our Paris hotel was very Parisian. Last year Garmisch Partenkirchen or hotel was a swiss chalet type building.

This past summer in Paris we stayed at a fantastic 20 room hotel in St. Germain, in Brugge we stayed at a hotel that used to be a palace, and in Amsterdam we stayed at Banks Mansion which had an all inclusive concept (never heard of this for Europe!) They had a great lobby they called the Living Room and there was a self serve bar with wine, beer, water, soft drinks, coffee, hard liquor, and snacks. They wanted you to feel like you've come home after a day of sightseeing. The mini bar in the rooms were also free.

Posted by
470 posts

This is indeed a very informative thread. It made me realize that some of my "deal breakers" are so ingrained that I didn't think to put them on the list. Having an ensuite bathroom and nonsmoking property are the two that fall into this category.
For the former, I have always rejected accommodations with shared baths. For the latter, I have a question. When you specifically book a hotel that lists itself as nonsmoking, what do you do when assigned a room with heavy smoke smell or when people in the room next door chain smoke and it inundates your room as well? Do you report it to the hotel staff or just let it go? We are very sensitive to tobacco smoke, and even though we always book at nonsmoking properties there are frequently people smoking inside the hotel. I am never sure of the correct approach because when I have reported it to the front desk staff it doesn't seem to make a difference. It makes me wonder if the penalty advertised by nonsmoking hotels is actually ever enforced.

Posted by
23604 posts

LOCATION and price. Just about anything else, I can work around or live with. But that means I will pay a higher price for a good location rather than a cheaper price for a poor locations. So I look for the best price within the area of the location.

Posted by
555 posts

Kerri10's comments about the Amsterdam hotel highlighted for me some themes running through our discussion.

There are roughly three types of hotel experiences. First, there is the bad hotel experience that can ruin a visit.

Second, there is the hotel that serves as the platform for your visit. The hotel experience is basically a utilitarian one--good location, clean property, comfortable bed, fairly quiet, satisfactory AC and heat. And most of my hotel stays have fallen into this category.

Third, there is the hotel experience that truly enhances your visit and becomes another reason that you loved a travel destination. Mention a trip to Venice, which I loved, and I think quickly of Locanda Orseolo, which was a fabulous hotel experience.

Much of our discussion concerns what passes for the second type of hotel experience. Upon reflection, I am thinking how much more am I willing to pay for the third hotel exerience.

Posted by
136 posts

These are my preferences for all travel, including domestic and business travel:

  • Location at the right price point - generally, I look at what I can get at the price I'm willing to pay.

  • Free WiFi, which seems to be easy to find these days.

  • I prefer free breakfast because 1) I like to be out doing things right after I depart the hotel vs. foraging, and 2) I'm not really a morning person, so it forces me to be up and out.

  • A kettle is nice, and a mini-fridge (or the ability to use one, like at a hostel) is awesome.

  • When on vacation, I prefer a simpler room because I'm more inclined to want to spend more time in a nicer room. This is why I've become a fan of private rooms in hostels.

I read ample Google and Tripadvisor reviews mainly for the themes across reviews, as well as how the management responds to non-glowing reviews. I used to work at a hotel, so rhe service aspect is key for me.
I made my final decision to stay at a hotel in Florence (Hotel Alessandra) based on the good-natured responses that the owner left to comments; indeed, the owner and the service there were equally pleasant. (Interestingly, I noticed that the owner of a property I stayed at on my most recent RS tour had some of the more combative comments I'd seen to to the little negative feedback that there was on tripadvisor. Hmm...)

Lastly, when traveling alone, I'm totally fine with a small room - I live in a small urban dwelling and a small room makes it less likely to misplace things. But if I'm traveling with others, having elbow room when people & suitcases are in the room (i.e., not have to roll across a bed to get to the other side of the room, which actually happened to us in London!).

Posted by
10111 posts

Richard - I think that's exactly right. The most important to me is avoiding the first category. I'm most often hoping/looking for the second category. And every once in a while, I get to look for/stay in something in the third category -- this isn't even super luxurious in my case usually, but just with something a bit "special" that makes the stay a real pleasure. Oh for those third category stays and to be able to afford them every time I traveled!! (and to be able to travel more often even when "settling" for the second category!)

Posted by
315 posts

Agree with all the posts. If I am getting over Dazzled with options and possibly traveling with a car I look to Accor and Novotel chains. Wish I could predict church bells!