What's your favorite...or least favorite.... airline?

Favorite: Virgin. Least Favorite: United.

Southwest would be a favorite. I agree with the critical comments about United. That Continental, which had really improved, became United is amazing.

Favorite: Probably Singapore Airlines. Least favorite: USAir. I wouldn't fly them if they paid me to go. Greatest disappointment: Lufthansa. I'm still shocked at how tiny the coach seats are - and I was expecting them to be pretty awful.

We have had great service from USAIR. I enjoy BritishAir, too. And the 2 flights I've had on Quantus were awesome. Austrian Air is excellent. The one airline I don't enjoy is Southwest. I feel like they treat passengers like cattle.

Favorites: Virgin Atlantic, Delta, Southwest (domestic) Least favorite: American There can be a difference in how flights are run (cancellations, policies, amenities, etc.) between domestic and international flights, so to not distinguish between them doesn't really tell you a lot. Someone could dislike, say, Aer Lingus because of their luggage policy, when that policy doesn't apply on a long-haul flight, only for a regional one. I like Delta's international flights, but not necessarily their domestic flights.

Unfortunately, I don't think any of the airlines offer particularly stellar service these days when you are traveling economy. I honestly don't have any favorites. I tend to choose based on the best route, times, and price. I travel a lot for business, and when a flight gets cancelled or delayed, I've learned that you just have to lower your expectations, be polite, and have a lot of patience. I'm happy if I arrive at my final destination on the same day and my luggage arrives at the same time that I do. Stuff happens. I waited for hours in London City Airport when the UK's entire air traffic control system failed. Sat in Milwaukee waiting for the airport to reopen after the runways flooded due to 7 inches of rain in just 1 hour. Had winter flights cancelled due to blizzards. Had luggage lost multiple times. Got stuck in a middle seat on a transatlantic flight after my original flight was cancelled. Got stuck in Missouri for a week after 9/11. Got stuck on a plane sitting on the ground with no water or working toilets after a closure at National caused us to reroute to Richmond where they had no stairs for our type of plane. I could continue, but you get the gist. Air travel is just not particularly fun. I think United is average. I've had minor problems, but they've always gotten me to my destination on the same day and have never lost my luggage.

I don't have a favorite airline - if they can get me to where I'm going with no or minimal delays and no lost luggage, I'm happy. Least favorite: US Airways. To echo David - I wouldn't fly them again if they paid me, or if they offered free flights. Second least favorite: Delta

SAS did a pretty good good job on my last trip. Even in middle seats on transatlantic flights were quite comfortable.

Domestically, Westjet is the best , no contest. Internationally only having only flown on Air Canada, Air Transat, Zoom( now extinct), Delta, Hawainna (spelt wrong), British Airways, Easyjet, Vueling, Air New Zealand, and AirFrance, , would say they are all about the same.. crap nowadays( ok, I thought Air New Zealand was probably top of those) .. I remember when even in economy you got metal forks and knives and HOT meals,, not package lunch boxes I would be ashamed to give to people in jail, lol I just want to get where ever I am going SAFEFLY and hopefully same day, so now I shop by price and basic reliability. In seat entertainment and hot clothes do not sway me, but have to say, Air Canada and Delta economy seats seemed the least comfortable for long flights.

Interesting to read the thoughts of people living in the USA re their domestic carriers. We are hoping to travel to the US in September 2014 and would be flying to Milwaukee from either LA or SF. Looks like South West gets the vote. I have flown, Singapore, Qantas, Air Canada, Emirates, Air New Zealand, BMI, Easy Jet, Ryan Air, British Airways. We wouldn't fly with anyone else but Singapore Airlines.
I feel so un-Australian, but Qantas were the worst.

I don't really have too many complaints about any of the airlines and that includes Ryan Air. All of them were on time, I have never lost any luggage, meals haven't been too bad, and well, economy seats are what they are. Worst airline was Turkish Air. Worst seats ever, horrid food, we had to stop and refuel in Istanbul, during which they turned off the A/C and opened the doors, which meant all that lovely smell of jet fuel filled the plane. Nasty, just plain nasty. Flying with Air Canada for the first time in Oct. so keeping my fingers crossed that this goes well. The one thing I did notice, was that on my flight back to Germany, that leaves at 17:30 & lands at 07:00, the only meal scheduled is a continental breakfast? I am finding it hard to believe there is no dinner. Can you order food or should we bring something with us? Can someone clue me in about whether or not we will have to pick up our luggage in Toronto and recheck it for the flight to Columbus, or will be checked through. Having never flown this route with a stop in Canada, am feeling a bit unsure about any difference in rules.

Favorites: Hawaiian, Emirates, SAS, Asiana, British Airways (BA has my undying loyalty after our 747 pilot skillfully avoided a runway collision 10 seconds before landing at Heathrow-there was another plane sitting on our runway!) Dislikes: pretty much any US legacy airline. United, Delta, USAir all indistinguishably bad. How hard can it be to teach flight attendants some kind manners? Alaska and American slightly better.

Worst for me is by far United. My last flight to the US with them was such a nightmare that I will never fly them ever again. Best for me is Air Emirates. We fly them once a year from Venice to the Philippines, have never had a single delay and always have a nice, comfortable flight.

I have heard that KLM is one of the best, but haven't heard a comment about them, which surprises me, since Amsterdam is such a big hub. While I love Germany, I should also mention that Frankfort is the worst place for a layover. If that's your destination, fine. However, it took me over an hour to change planes there (and I wasn't changing airlines). After rushing up & down stairs and going up & down elevators in this labyrinth, I inadvertently discovered that the gate had been changed. I was with a large group and still the first to get to the proper gate an hour later. Good thing I had a long layover, because I was ready for my farewell German beer! Now layovers in Frankfort are something I try to avoid...or give myself at least a couple hours to decipher their convoluted rules & layout. (And, yes, I do speak German.)

Really? I have found FRA to be sort of a really big MUC or ZRH...modern, clean, and very efficient...just a lot bigger. Now had you said CDG sucks, that would have made more sense to me, because while many think it's great, it always get low marks as one of the worst in various surveys. But everyone has different opinions on this sort of thing. I had read about how bad Barajas was in Madrid...one of the worst. My own experience was completely opposite...Barajas was fine. Cheers.

Currently my favorite carrier for international travel is AirFrance/KLM for in-flight service, seat pitch, timeliness and professionalism of the flight attendants. Delta gets my vote for domestic travel... they could do more to improve in-flight service internationally. I avoid United but I guess I'll be flying with them sometime since they bought my bank of Continental miles :). Singapore Airlines is excellent but rarely travel with them. BA gets an honorable mention. EasyJet is my favorite discount airline within Europe. Peruvian Airlines is the ABSOLUTE worst airline I've ever done business with. Delayed and canceled flights from Cusco to Lima in 2011 caused our bags to go missing for 2 weeks on the return to the US. We traveled via Mexico City on AeroMexico. When the bags were returned, a lot of clothing was missing including underwear! Go figure. So, which airline is to blame I'll never know but in fairness to AeroMexico they took responsibility and compensated. Most of by business goes to the SKYTEAM Alliance, as you've figured by now... it's where I'm a somebody :).

Interesting how some people's reaction to an airline can be overwhelmingly positive, and the next person's reaction to the same airline can be overly negative. Worst- US Air. They've lost my bags, they've stranded me at lay-over points and have been useless at re-booking a flight, and they've canceled flights and scratched me from the manifest without notifying me. I will gladly pay far more to fly with another airline. Best- SAS. Nothing particularly stands out except that I've never had any problems with them, they've always been proficient and professional. The sort of airline you'd expect to come out of Scandinavia. Honorable mention to Turkish Airlines. I've only flown with them once, but they had by far and away the best on-board breakfast I have ever eaten.

Dislike: Southwest.

Favorite European: Swiss International Airlines and Icelandair Favorite Domestic: Southwest and AirTran I used to hate Northwest, because they would cancel flights for essentially any reason at the last minute when it was apparent the flight wasn't going to be full. An inch of snow at MSP? Cancel the incoming flights from MCI if they're not full. That happened more than once...and I was always pretty sure MSP could handle just a tad more than an inch of snow. Crazy. Best overall flights ever: Worked for one company for years and flew on company-owned Gulfstream Four aircraft a few times. Talk about comfort...bar, leather swivel recliners, couch, fancy bathroom, flight attendant, dinner served on fine china, etc. I'm far from an executive type, but I got lucky and nabbed a spot on one of the planes a few times. Arnold's point is well-taken. Singapore, Emirates, Korean, etc. - these are among the best in the world by all measures.

I tend to disagree with those that says it doesn't matter anymore or that it is all the same. 2 weeks ago I flew back from Japan on the upper deck of a Singapore Airlines A380 (economy) and the service was fabulous as always. The Asian and Middle Eastern carriers service in general is far superior to most of the US/European carriers.

I will add positive Southwest comments. I often take the 45 minute flight from Burbank, CA to Oakland, CA or as we LA residents say, from the Valley to the Bay Area. One flight sticks out. Around 3am one morning we had an earthquake, one of those which as a native Californian, makes you wonder, "should I get out of bed and stand in the doorway, or just roll over." That means it was 4.0 rocker or above. No damage but a good shake. Get to Bob Hope airport for the first flight of the morning. Boarded the plane. Doors shut. Ready to taxi. Capt. comes on the radio and announces there has been a breach of security. We need to de plane and go thorough security again. Not a full plane so we deplaned quickly and started the whole screening process again. As we waited this one middle aged woman in a Boston University sweat shirt was pacing back and forth like a mad woman. Very anxious. The rest of us, were texting, reading newspapers, or listening to head phones. She was pacing. Finally, she screamed aloud, "What is wrong with you people? The ground shakes and now a security breach and you're just standing here. Aren't any of you freaked out." A man in a Hawaiian print shirt, shorts, flip flops with sunglasses atop his head, looked over his newspaper and calmly replied, "Lady, Californians don't panic. Chill." Lots of smiles, nods and smirks. The funniest part of all this was we were only 10 minutes late in arriving in Oakland. No coffee service. Betting our pilot was a Navy man. We departed, fly up over the Valley, hit cruising speed, which was full throttle, ( I swear. Attendants never got out of their seats) and landed in Oakland like it was the flight deck of the USS Nimitz. 37 minute flight time. Still chuckle. Southwest Rules!

For domestic flights : I use to avoid Southwest at all costs, now they are about the only airline I fly. Us Airways and United could learn something from them. International, my favorite is British Airways.

Best - Air Canada. Roomiest seats and terrific service. So far the only airline I've had seatback entertainment with. Worst - Sunquest. It was years ago but a woman sat down in front of me, reclined all the way and flipped her long, frizzy, dirty hair over the seat onto my tray. She was reclined and sleeping the whole time: takeoff, mealtime, touchdown. I complained and was told they "don't disturb important people". This was economy, how important could she be??? I like Air Transat not for the planes (very tight fit!) but for the variety of European places they fly non-stop from Toronto. My friend's daughter just became a flight attendant with them and I hope to have her on one of my flights one day.

Air travel is so difficult and time consuming now and there isn't one airline that really stands out in my mind as smooth sailing and comfortable. I will say that my flights with Air France were pleasant. I loved being greeted with "Bonjour Madam"; personal video screen; decent food; efficient boarding. I also like Hawaiian Airlines. It always seems like a party while flying - I guess that the travelers are so looking forward to sun and sand that they all are pretty giddy. I think that makes a difference with the flight attendants' attitudes too. You can sometimes tell the atmosphere on a flight as soon as you board - whether it is going to be pleasant. Linda

Many years ago, when my parents were alive and living in Florida, I joined Delta's FF program, because they had the best flights from SFO to Ft. Lauderdale. Other things being equal, I have continued to fly with them, so as to keep the points growing; and usually I have no complaints. There have been a few occasions where some problem arose, and their people have dealt with our needs in an exemplary manner. Price is my #1 criterion for choosing an airline, with convenience, a close second. In the last few years, Delta has been the best in both categories from where we live. In 2010, we traveled to Turkey - - Lufthansa to FRA and Turkish Air to IST, Lufthansa back from Athens. To echo a couple of previous comments, I was astonished at how narrow and cramped the seats were on Lufthansa. In addition the food was horrible, even for airplane food; and the service was indifferent, at best. Turkish Air, on the other hand, managed to serve us a tasty, hot meal on their short flight segment; and the service was friendly and efficient.

Best experiences: Air France and SAS
Worst: Delta - I hate dealing with Delta Airlines from start to finish.

Never, ever, EVER take XL airlines. NEVER. The tiniest seats I have ever seen, ridiculous charges on CHECKED luggage, even crossing the Atlantic. And at CDG on the way back, there was a sit-in of passengers whose flight had been canceled the day before. It blocked the entire check-in desk, keeping us all from checking in and delaying the flight by a few hours. Now, the sit-in was very French not necessarily the airline's flight, but we were never informed of what was going on and why we were in a huge line. All we heard was gossip, and we saw many shrugging officials when questioned. Anyway, they were finally promised enough to move out of our way so we could check in. Top the tiny plane and the charges for our luggage (you'd think they'd waive it after our ordeal, but nope). We were bringing back liquor, so we had to check. Grr. NEVER AGAIN. That being said, just had a great experience with KLM, and Swiss Air was great. Both have excellent food, plus plenty of space.

United prior to the merger was actually very nice, especially if you had any level of status with them. Since the merger, it's been a nightmare. Continental took over and all they care about is money. The biggest issue behind the scenes is that they opted to use Continentals ancient computer system over United newer, better, but more expensive version. In the old system, if you were about to miss a connection, the computer would book you on the next flight but keep the seat on the first in case you made it (tailwind, etc). Now there is a chance that you can show up to the gate, boarding pass in hand, and be told that you were bumped off the flight because the Continental computers are incapable of handling any sort of bump in the system. It's a mess. Their customer service phone lines are a joke as well. During an emergency, don't bother calling. In three different situations over the last year and a half (as recently as April), I've had hour plus wait times to talk to someone to try and handle rebooking. That's not much good when you are trying to get on a flight that leaves in 45 minutes. Most consistent for me right now is Lufthansa. They run it as cleanly as possible and managed I like SAS, but they are stingy with frequent flyer miles.
Turkish is also very nice.

Overseas to Europe...my favourite is now British Airways, consistently good, professional, maybe it's because I've gotten used to them and LHR. Air France used to be the favourite...tough call. Domestic...I prefer Southwest, the "cattle car" airline, and Jet Blue. These two I would rank as the best. I usually try to take one of these two when possible. United... I prefer not flying with them unless the alternatives are worse.

As far as waiting on the phone, more kudos to Southwest. They don't leave you on hold, they call you back! (and you don't even have to punch in your phone #!) Why don't all businesses do that? Ironic that with all the technology today, it is close to impossible to communicate with airlines. Airlines provide menus that don't match the question, put the onus on the customer to provide oodles of information (including your pet's name and your bra size) before putting you on permanent hold. When airlines discover that communication & customer service are essential to business, they'll quit wondering why their balance sheets are in the red....because their potential customers are busy banging their heads against the wall. In that department Southwest has no competition.

Porter Airlines and Air Canada are my favorite. Porter has small quiet plans, with free snack boxes, bottled water, and free wine and beer on flights (real glasses and full bottles of beer) plus their lounges are for use of all customers. Shame they only fly a few routes.
I know many people complain about Air Canada, but I've always had really good luck with them and great service. All of their planes (except the puddle jumpers used for short haul flights) have on demand tv's that are free for everyone. I've also had the pleasure of flying in the Business Class pods which are awesome on transatlantic flights. Worst - Typically the major American lines. While I don't mind Continental, I haven't had the best luck with many of the others. Small seats, either Pay to watch entertainment, those horrible tvs in the aisle or no entertainment at all. I feel like it's the same as flying on Ryan Air or Easy Jet but at 5x-10x the price. In a few weeks I'll be flying with Iceland Air for the first time. Hope that goes well!

I'm pretty easy when it comes to airlines, get me from point A to point B and I'm good really. I usually fly non-stop or a direct flight with only one stop as to avoid drama, cancelled flights or other crazy. I avoid lost luggage by either sending my luggage ahead or have one bag that I keep with me at all points lol. I love Southwest and don't really feel its a cattle call since I'm usually in mid group A. I like the back rows of the plane with an aisle seat on most airlines usually. As long as a person behind me doesn't kick my seat I'm good. Least favourite airline? Tie between United and the dead TWA. United has abhorrent customer service I refuse to fly with them period.

International: British Domestic: Hands down, Southwest As many troubles as United has, I will give them a shout out for facilitating my flight home after I broke my ankle in Vienna. I spoke to the lone angel working in the call center.

I'm not a fan of United at all and try to avoid them whenever possible. I don't do that much flying, but I've used GermanWings for intra-European flights since I got here, and despite all the warnings about the discount airlines, I really like them. Good service, I've always been ontime except for one 20 minute delay, never had my carry on bags scrutinized (although I always make sure my bag is of the correct size and pray it's under 8kg - but they've never weighed it. Then again, I always check in at home and print my boarding pass, which may help avoid scrunity). Whereas Swissair, NOT a discount airline, totally threw up a fuss over the very same bag that GermanWings is fine with and forced us to check it for additional money. If that's how non-discount airlines are going to treat you, why not go with the cheapies? That said I have heard horrible things about RyanAir, but I haven't had a chance to try them out yet.

Best: Aerlingus, DL A330s, Virgin Atlantic, Icelandair, KLM Worst: Ryanair, US/DL B767s, B757s, AirFrance

A few months ago I stumbled on the 2012 World Airline Awards and their rankings 1 thru 100 of commercial carriers. This is how they define their determination criteria:(sounds like a typical mission statement) "The World Airline Awards are the primary benchmarking tool for Passenger Satisfaction levels of airlines throughout the world, delivering a unique survey format based on analysis of business and leisure travellers, across all cabin travel types (First Class, Business Class, Premium Economy Class and Economy class passengers).
Air travellers were surveyed by telephone, questionnaires and online about their experiences with airlines on the ground and in the air during a 10-month period. The survey measured passenger satisfaction across more than 38 key performance indicators of airline front-line product and service, including check-in, boarding, onboard seat comfort, cabin cleanliness, food, beverages, in-flight entertainment and staff service. The Survey covered over 200 airlines, from the largest international airlines to smaller domestic carriers." The top ten were all Mid-Eastern/Asian airlines (Qatar, Asiana, Singapore, Cathay, Nippon, Etihad??, Turkish, Emirates, Thai and Malaysia.). The highest ranked "western" carrier was #14 Lufthansa, North-American carrier Air Canada at #19 and US carrier was Southwestern at #51.

continued: Rankings for other Helpines faves: Easyjet #41 Virgin (Australia#12 - America#26 - Atlantic#50) British #28 Finnair #31 Air France #48 Alitalia #83 Iceland #88 JetBlue #52
Delta #57 United #64 People's perceptions of air travel are all subjective and very personal. What works well for me, might not work for you at all. IMO, I don't find Luthansa's seats any narrower than others, the food/wine has always been acceptable to me, and the in-seat entertainment system is the best I've encountered. However, my domestic carrier of choice, AirTran, didn't even make the list. www.worldairlineawards.com

Like: Lufthansa, Air Canada, EasyJet (it's not always on time, but it gets you where you want to go cheaply). Dislike: Delta, Air France (subject to change your flight times two weeks before your vacation - this has happened to me more than once). Will not tolerate: Southwest (far too many of the clientele get on the plane drunk for some reason). I think a lot of it depends on your experience. I have no problem flying USAirways, but of course, because of my present location I often don't have another choice. Their Philadelphia hub sucks, however. It's not a pleasant way to begin or end an international trip. But you do what you have to do.

British Airways although this is by default. They are just not as horrible as other airlines I've flown.

I've only flown Lufthansa once for a very short hop flight from Frankfurt to Stuttgart (silly waste of US tax dollars but that's how they booked us) but the check in area was beautiful with free newspapers, water, coffee and tea. The flight was very short but nice, it did not seem narrower than anything else. When I fly home to the U.S. I hope to do so on Luftansa. Southwest must have really improved in the last few years to get such high praise, I flew with them a lot in the early 2000s and hated them then, as did everyone else I knew. But companies can change!

International, it will always be Lufthansa Business Class. Excellent service and they are so very dog friendly. To us that is a top priority as we always fly with our Jack Russell. Just returned on a flight from Frankfurt that had 2 other dogs on it as well.
Domestically we recently used United and found them to be pretty much okay. I had numerous dealings with their customer service and was treated quite well.

Disappointed with Lufthansa Business class - really uncomfortable seats and the meals were not so appetizing BUT it was Easter and they gave us all big Godiva bunnies!

British Airways. I try to avoid using any other airline to Europe. BA has good customer service, I get good deals on flights ($756 RT non stop for my Oct trip this year) and they provide decent meals and don't charge for drinks like other airlines I have been on, that even had higher airfare than BA. They have never lost my luggage, and they will accomodate you (hot water for my instant coffee, etc) without the attitude I have seen on United and US Air. Plus, you get the use of free headsets, and a packet with socks, eyemask, and toothbrush/toothpaste.. even in economy.

I'm very surprised that no one mentioned Jet Blue for U.S. carrier. They are wonderful. My sister flew them last year...Boston to Florida...and they were delayed 20 minutes out of Boston. Jet Blue sent them credit for $25.... Everytime anyone in my family has flown them in the U.S. and to caribbean, they have raved about them. American has been my choice, but see now that, since they are talking about merging with U.S. air, things seem to be going a bit downhill. Hopefully, they will emerge from bankruptcy and continue good service. Flying to CDG on American in one month. Last year, flew Air France top Europe and found it to be very good. Year before, flew Al-Italia....horrible beyond belief. Rude staff on plans, filthy dirty, newspapers =all over floor in the back of plane..and no flight attendant would pick anything up....horrible, never again. That said, my son flies all over the world for a big fortune 500 company. He's based in Shanghai and has flown so many airlines all over the world. Handsdown, he says the Asian airlines at the best...people actually happy to have their jobs in the industry, smiling, good service, etc. He is fed up with the U.S. airlines, compared to the Asian airlines and some European (SAS in particular). Thinks American companies need to work on their customer service skills....and go back to the drawing board in what is important to passengers.

I agree with you about Jet Blue. I don't get too many opportunities to fly w/ them, but when I do Coach feels like First Class (or Upper Class, as the Brits call it!)....ample seating space, personal screen. I just wish they would fly to Europe! It's hard to believe they are a discount airline.

I used Jet Blue a lot between 2000-2005 and thought they were fantastic! But since it's been that long I didn't feel comfortable still rating them as a favorite. I used to love Continental too, but obviously they've gone downhill since then...

International favorites are KLM and BA for the great food, comfortable seats, on time flights and professional staff. Domestic favorite is Alaskan for the ease of use, price value, and accomodating staff who happen to be fun to deal with. Least favorite domestic is tied between Air Tran and United. Both have equally disdainful customer service. Air Tran in particular seems to be entirely run by 21 year old high school drop outs. I usually try any airline that has the best route for the price. I will fail to fly them again if their customer service is abhorrent. I understand that "these things just happen", but how they deal with it makes all the difference in the world. Jessica

I totally agree, Jessica. I can deal w/ a problem if the airline can problem solve.
I have had most of my problems on United, which were always met with total apathy and I had to fend for myself. Apparently they haven't bothered to train their staff on customer service.

I'm not sure I have a favorite. I've been really happy with some (for example British Airways). They're mostly the same, packed planes that generally run on-time. The service may be marginally different but not worth going out of the way to be loyal too. I was really unhappy with United's customer service, before the flight, last time so will avoid them. The only airline I will not fly on is Alitalia. They are the only never-ever airline for me for many reasons - they're bad at everything (and don't care).

For me, American. Maybe this is because we have lots of air miles and my husband is a lifetime Platinum member. This definitely helps. Swiss Air was also wonderful, however, they are no longer part of American Airlines alliance.

Ahhhh! There they go again.
I'm scheduled tomorrow on United for Madrid. Once again they changed our flights today, which means losing our seat assignment and scrambling to rearrange my transportation home from the airport in the middle of the night. I only agreed to take United because I'm traveling w/ someone who has frequent flyer miles w/ them and enjoys their Premier Executive status. She just discovered that due to the merger w/ Continental, she has been downgraded from this status.. I think the CEO of United is the soup Nazi!

Having traveled throughout most of the world on 20+ trips, my all-time favorite airline is Icelandair! The attendants are courteous, helpful and professional!
Their round trip tickets to Europe are reasonable compared to other airlines. Will not fly any other airline again except for Alaska Air to Mexico.

Living in Western Canada not much choice when flying to Europe, Air Canada, Air Transat or Lufthansa. The more I hear about American and United the more I appreciate Air Canada! For flights within Europe - definitely Aegean I have flown with them from London and around the eastern Med for the past three years. Good seat sales,comfortable planes (their extra bit of legroom much appreciated!)good food and good service. Flew Air New Zealand to Australia a few years ago - a long flight was made relatively easy by very good service and lots of smiles. Will be flying Korean to Vietnam/Cambodia in January.

Favorites: Eastern, National, AirCal, So-So: PSA, Western, TWA, Air Florida, Midway Least Favorite: Pan Am (domestic), Allegheny If you haven't realized, all of the airlines above either went bankrupt or were bought up by the big boys. But I remember them all.

International: 1. Singapore Airlines - best all around: food, business class seats, flight attendants, lounges. Singapore Changi is also my favorite. 2. Swiss Air - the only one that flies to my school's nearest airport. I flew with them countless times as an unaccompanied minor (UM) and I loved their airport lounges. 3. Northwest Airlines (before Delta)- another UM-friendly airline. They always put me in a window seat in an unoccupied row and since I'm barely 4 ft. tall, I can sleep flat across the seats. And chicken nuggets and unlimited sodas! I never told my mother but it makes me a happy camper back then. Only thing I hate is the scratchy lanyard and UM tag. Made me look uncool and babyish. 4. Air France-KLM 5. Scandinavian 6. Virgin Atlantic
7. Cathay Pacific

US: 1. JetBlue - especially the flights to the Caribbean. I used to love JetBlue as a teenager touring US and the Caribbean. 2. American Airlines - upgrades, priority check-in and boarding because of oneworld. I only fly American to domestic and South American airports. My parents do not want me using Central & South American airlines. No offense, I meant no disrespect. Undecided:
1. British Airways - Flew as an UM to Geneva to meet up with my mother there and we planned to take the train to school after a week. B.A. took very good care of me. Somewhere along the way from JFK to Geneva, they lost my luggage containing my school uniforms. Thank goodness my mother was there to collect me and sort things out. Can you imagine if I had been alone? Needless to say, my luggage caught up with me almost two weeks later. B.A. had it delivered to my school. But not before we ordered new sets of uniform and had a shopping spree to replace my wardrobe and school supplies.

I like British Air because I can get on at SeaTac and off at LHR..if only I could sleep between those two airpoorts it would be perfect. Best experiences Air France and JAL.
We use Southwest a lot even tho we can't get ANYWHERE we want to get to without having to change planes. And I always feel like the seat is trying to tip me out.

jetblue are fantastic. if you have ever had to call them, you know exactly what i mean. i had gone a couple of years without using them (delta flights were coming up cheaper, i care more about cost than customer service). then last year, they came up cheaper than delta for a flight i was taking so i booked it. i had forgotten how much leg room they have. its a huge difference. i will still always go for price over anything else. my next trip i have to choose between united and delta. delta is about $50 more expensive but i have way more miles with delta so it would probably push me over the limit to a free flight. so its looking like delta it is!

I started this feed because of the consistent problems I've had w/ United. Just got in from Madrid last night. I reluctantly took United because my travel partner has miles w/ them. The day before the flight, they cancelled out return flight and rerouted us with a less than one hour in Newark to go through customs and change terminals. Had we not used the Premiere line to go through security, we would have missed out flight. My friend had Premiere status, but they didn't bother to tell her that her status had been dumped due to the merger with Continental. I've never had flights cancelled except on United. I suspect it is their way of keeping flights full, regardless of the inconvenience to the customer.
After 24 hours in transit, my eyes are crossed!

Kat, I hope the trip was fun enough to deal with the inconveniences. At least your seat stayed bolted to the floor I assume. It could have been worse!! My miles are with United and so far I haven't had anything major to complain about. I do miss Continental though. I can't wait to hear about your trip. The pictures you sent me were great. Have you considered doing a trip report?

I would nominate Air France as an all time worst... but to be fair, I've only flown them twice. The other eight times the flights were cancelled. In three cases, cancelled twenty four hours before the departure time, but the AF staff I checked with didn't seem to be aware.... Alitalia is a wonder. A wonder that the Italian people stand for it. Though it still beat Aeroflot, which we would joke flew only at night so that you couldn't see the parts falling off. Very surprised about the comment that Continental/United dumped someone's premier status as these pax are the bread and butter. Southwest. They do sport some of the best domestic coach seats, while they are still around. I here about the cheap fares, but haven't seen any since they bought Air Tran. LUV should have stayed the little political carve out that they were. I miss ATA. They had good seats, friendly staff, and great fares. Not so good with on-time performance though. Their call sign was the ever funny "pterodactyl"