Voucher from United after an overnight delay from London

Claudette--all they provided was what the EU law requires. The 200 offer was below the requirement. What you and others need to know are your rights under EU 261 law. Some airlines will compensate only with an EU 261 claim, though United did it directly (negotiating individually) so you wouldn't file a claim.

We had to overnight in Munich a few years ago due to a cancelled (i think) US airways flight. We were all put up for the night, given vouchers and transportation, but we were not given any info about how to get compensation. We called customer service multiple times to no avail! It was a very frustrating experience all around. Since the flight was cancelled and everyone had to be rebooked it took 5 to 6 hours to get everyone rebooked. I got on the phone with American whom I had booked through and got a flight before I ever got to the front of the line, but still had to wait in the line for vouchers etc...

You could have got the equivalent of €600 in cash. Maybe you ae happy with a credit note to a greater value though.

I hope you will be able to use that voucher. They often have restrictions, and blackouts. For travelers that only fly a few times a year it's usually a better deal to get cash back even if the that amount is lower than what was offered with a voucher.

Oh no, I hope I made the right decision picking the travel voucher over the €600. I was planning a trip next year so I thought that was the way to go.

Claudette, don't second guess yourself. You have a trip planned and you will have much of the airfare taken care of. Nothing to regret or feel bad about.

Claudette, might be good to find out the limitations of the voucher now before you start planning your next trip.

I was recently offered either points or a voucher because a flight with a connection to SFO/San Francisco had to divert to ORD/Chicago instead due to some technical issue with the plane. I got to my final destination (Vancouver, Canada) only 2 hours late and I felt the offer given was fairly generous (my inconvenience was pretty low, say, in comparison to folks who missed their international flight to Shanghai that was supposed to occur from SFO). I didn't think of holding out and negotiating for more, although of course it's always an option. But once you accept an offer and some time has elapsed, you really can't come back and ask for more....that's a good reminder to make sure that you're totally fine with the offer. It sounds like the OP was more or less fine until finding out that someone else scored a better deal. I had no one else to compare against, but I still felt my offer was fair. I hope it all works out when I try to exercise it...the language doesn't appear very restrictive except in instances where code shares are involved. But, definitely, cash would have been better! Wish I asked for the equivalent amount in cash.

The friend I traveled with just used her voucher to book a flight to Seattle and she said she didn't have any problems doing so. I hope this will be the case when i try to use my voucher.

United recently offered me compensation "for the inconvenience" I experienced. At first, I couldn't even think what they were referring to, but then I decided it must be because the flight left 2 hours late. We did, however, make up one of those in flight. The choice was a $100 voucher or 500 for miles. I took the miles, even though I think 500 equates to less than $100. The reason is that the voucher had a 1 year expiration date. As I followed their procedure, I discovered that the "inconvenience" was a non-functioning sound system. Since I wasn't interested in any of the entertainment, I didn't know about the malfunction. I think United is scrambling to regain favor in customers' eyes, but in a somewhat wacky manner.

When we flew BA First Class to SFO a couple of years ago we were told that our aircraft had not been refurbished to the new interior and that we would be flying in the older style cabin. As compensation for our 'inconvenience' we were offered £400 each or a significant amount of Avios points. We took the points and they have since funded four business class flights to Baltimore, four business class flights to Nice and four economy flights to Basel, definitely worth accepting points if offered.

Last September during the Labor Day weekend I volunteered my seat on Delta and they gave me a $800 voucher for taking a later San Jose to Los Angeles flight plus I had a $200 Delta voucher so I used it for this year to France on Air France nonstop from San Francisco to Paris with $0 out of pocket expense.

My Parents and I are spending 3.5 weeks in the Basque region with an AirBnB in Bayonne France and 4 nights in an AirBnb in Paris.

Next April I have a 15 night cruise booked from Tampa to Amsterdam via the Azores Dublin Dunmore and Cobh Ireland with 4 nights in Amsterdam and 4 nights in Rejkiavik.

If I did not have this voucher I would not consider an April 2018 trip.

The last time I flew, I was in Business First on United. Paid some in miles, but most of the rest was cash - and a lot of it!

My flat-bed seat did not cooperate, so I was forced to sit upright for 9.5 hours. The movie screen was a mess of static, and I had no access to radio. My reading lights did not work. I was literally in The dark - and very uncomfortable - during the entire trip.

The steward gave me a number to call, and I received the princely sum of $200.
I doubt if I will ever fly again.

@ chexbres

Don't be put off flying by your experience, just be put off flying any American airline, particularly long haul. Most of my bad flight experiences have been with US airlines, I don't understand why they are so bad. If you get the opportunity to fly with any of the major Middle Eastern or Asian airlines then you'll have a completely different experience.