Urgent help needed: dialing European number from US cell

I am no expert on this, but I have one idea for you to try
Looking at the number I use to call my friend in Belgium from the US, the pattern is 011, then the country code (49 for you), then drop the leading 0 and dial the rest of the number.
So in your case, 011 49 30 514, etc.
Good luck!

Try

+49 30 514 89 200

Yup, that works (I called it)

You owe me 40 cents LOL

Unfortunately neither of these work for me:

011 49 30 514 89 200
+ 49 30 514 89 200

I get no ring tone, the call just drops.

Have you tried 00 in the place of the +?

Funny, I just called from my US phone in Hungary and got Hertz Roadside Assistance

The +49 should work, but maybe your phone’s international calling plan is different.

What company is your carrier for the cell phone? Their website should have instructions on calling internationally.

I have Verizon’s monthly international plan which should give me 250 minutes of calls, unlimited data and unlimited texts.

I’ve tried all of the above with no success. I’ll see if my hotel can call for me. Ugh.

Where do you get 011 from? It's the area code for Turin. Just dial +49 30 51… as Mister E suggested, that is the way to do it. If if doesn't work the problem might be with your phone. So asking your hotel to call them is a good idea.

from the US, 011 is what you dial from a landline to dial an international operator.
i still remember my phone ## in spain - 011345682 SOMETHING lol... (they've added a digit in there, too, since the early 90s).

Update: After much back & forth via chat with Verizon, they had me turn off my WiFi then re-start my phone. With WiFi off, I was able to call the number just as Mister E showed it (Thank you for your quick response!) and got through to someone at Hertz Roadside Assistance in Germany (where we picked up the car). The problem is we are now in the Dolomites in Italy, so tomorrow I have to call a different number for Italy Roadside Assistance. So the saga continues tomorrow. I’m hoping we can swap the van at the Bolzano airport on the way to Venice on Wednesday. Or maybe in Venice.

Thank you all for your help!

Where do you get 011 from?

011 is the international call prefix for phones on the North American Numbering Plan. It is equivalent of the ”+” sign (like dialing ”00” before the country code for European phones).

The format shown by Mr. E should work.

But travel4fun, is your phone working for any voice at all? Are you connected to an Italian carrier? Check your network settings. Make sure roaming is turned on. Try restarting your phone. Does dialing someone with a U.S. number work? It sounds as if it could be an issue with either your phone. or your international plan.

travel4fun, glad you got the phone working. Hope you are able to swap out the van.

Then you do owe my 40 cents

It's sad for me to admit this, but I've always had trouble using my cell in Europe. I guess I'm just dumb.

I'm right there with you, BigMike!

Just an update on the can issue: it turns out tgat Hertz in Italy does not buy any vehicles that seat more than 5, so we could not swap it out. When we arrived in Venice, we parked at Piazzale Roma and went to the Hertz office. We explained that the ac doesn’t work, and they said there is nothing they could do because it is not a mechanical failure. They would not swap us out for two vehicles.

So I asked if they could fix it. They said no, because it is a German car. After a little sidebar between myself and my husband, another agent had pity on us. He asked how long we were in Venice (3 nights). He grabbed a set of keys and said, “Let me go try, sometimes they are tricky.”

So he tried with no success, but offered to gave it looked at. We would pick it up on our departure day and maybe it would be fixed.

So Saturday arrived and lo and behold, the ac was FIXED! What a blessing! So we happily made our way to Stresa, which is heavenly.