The nearest AAA office will supply us with hard copies of the needed photos free since we are members. However, they can not supply a digital copy. And a digital photo is absolutely requird. No scanned in copies of regular photos. Other locations might be be able to supply digital photos.
Went to Staples and got the digital photos there for about $20 or so each. They even supplied them on a new mini thumb drives. They took a number of shots in order to get one that was the least "ugly". Not that any kind of ID photo ever looks good. Especially if one is a "mature" individual.
For some reason, we could not access the renewal site using the Chrome browser. You might have a different result. Worked fine using Microsoft Edge browser.
Also had to do my renewal and spouse's renewal on two different computers as the first computer seemed to remember everything and use my information. Technology. Arrrgh!
Took about 15 to 20 minutes to enter everything. Immediately got email confirmation that application had been accepted and that we should receive the new passports by mid August.
Now we just sit back and wait. Will update later with how long it took when we get them.