We did our own photos and mailed in the renewal applications on Dec. 1. I could see that our checks were cashed on Dec. 9. The new passports arrived yesterday, Jan. 21, without having paid for expedited service. The application instructions provide very clear guidance on what constitutes an acceptable photo and what will cause yours to be rejected. They can't be selfies. I wouldn't have trusted myself to take my husband's photo, and have him take mine, and get it right, but we had our 29 year old daughter line us up against a white wall, take the photos and properly size and crop them so the dimensions were as required. Millenials aren't intimidated by this stuff.