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Trouble with sending PMs?

Is anyone else having problems sending PM's today? I was trying to reply and keep getting the statement saying your content is not allowed. Well, there was a questionable remark, hahaha, but even after I sanitized that it still won't go.

I can try again tomorrow and if not then I'll contact the Webmaster, but just wondered if it was the system or me, lol.

And no, General Europe probably isn't the place for this but....

Posted by
7138 posts

Seems to be working for me.

(Must have been something particularly nasty you first attempted to send...maybe the system remembers and you're on probation for a while? ;).

Posted by
1219 posts

PMs are not truly "private"; this may sound far-fetched, but the forum may have a filter on those PMs that detect problem messages.

Also notice there is a 'report' button on those messages, so you should never think you are free to give someone a 'piece of your mind' in a PM.

My rule of thumb: write nothing in a PM you wouldn't write in a public post...as a result, I rarely use the PM function, most of the time I use it is to reply to someone who has written me, but I don't initiate PMs very often.

Posted by
15711 posts

Thank you all, you are so kind! I did get the PMs from Nigel, David and Jean. I was. able to reply to David and Jean but the reply to Nigel had the "oops you can't send this" on it and it would not send!

BTW, the questionable remark was one regarding a Trip Advisor post we had both been laughing over....so no I don't send mean things via PM. I am 100% aware of protocol and am always fine if Andrew or the IT team want to review what I've written. Same goes for PMs on Trip Advisor. Nothing is private.

And laughing, David, about being put on "probation" except for the fact that my reply to Nigel was totally innocuous! (Thank you Nigel and hope you and Carol are having a good summer)

Posted by
3249 posts

Pam, I noticed that when I reply to someone that has an emoji in their User name (not to pick on Nigel, but like Nigel), and the emoji shows up in the reply, I get that message. Deleting the entire thread (including the emoji) seems to solve that issue. YMMV.

Posted by
15711 posts

CL, thanks for that. The first PM I had that wouldn't send was from a string of back and forth posts with them. No emojis in evidence and I even tried deleting our previous conversation and starting a new thread to no avail. Oh well! If it's still not working tomorrow I'll email Andrew.

Posted by
9631 posts

Deleting the entire thread (including the emoji) seems to solve that issue. YMMV.

The emojis are the cause in many cases, but you don't have to delete the entire thread. I just delete the emojis and have with both Nigel and Mr. E, lol! Once the emojis are gone, then you can send the message.

Pam, I've had that happen before and I just chalk it up to a glitch in the system. Sometimes it works to copy the message you're trying to send, delete it, start a new one with the copied text and try again. Sometimes it works. Sometimes it doesn't.

Or maybe you should quit using those 4-letter words. ;-)

Posted by
15711 posts

"Or maybe you should quit using those 4-letter words. ;-)"

Actually it was the 2-letter substitute to the four letter/2 word phrase, hahahaha!!

Posted by
5844 posts

Yes, if you reply to someone with an emoji in their name, you have to scroll down and delete the emojis. Including Nigel and his triplet of emojis!

ETA: and it's the "reply" that's typically been my problem. I can send an initial message to someone with an emoji in their name; that isn't an issue because the emoji isn't in the content that is being sent.

Posted by
211 posts

Actually it was the 2-letter substitute to the four letter/2 word phrase

LOL. I have no trouble-shooting advice; just had to chime in with my ~laughing emojis~!

Posted by
522 posts

There are many invisible characters in Unicode(the code for characters). Since this website supports emojis it probably supports Unicode as well. So when you cut and paste you may get other formatting codes as well as what you can see.

When I'd have such a problem before I used to paste it into Windows notepad first. Then cut and paste from there to the problem document. That used to reliably strip the Unicode out since it wasn't supported. Don't know about now. Haven't needed to do it for a while.

edit: forgot to include reference

https://invisible-characters.com/

https://en.wikipedia.org/wiki/Zero-width_space