Has anyone gotten a run-around from BA on getting a travel voucher ? We had planned a trip to Croatia in late April returning in Mid May 2020. On March 18, according to their criteria, I requested a travel voucher good for 1 year from our travel date. At that time, the website said we would get an email within 48 hours. When I checked later it was 5-7 days. I didn't receive one. About a week ago,I noticed that my flight information no longer appeared on my reservations. So when I called, the agent in Manchester said it had been issued and they showed on their site. But I still have not received any written confirmation. Call me anal, but if I don't have something on paper (or electronic record) it doesn't exist.
Has anyone else had a similar problem?