I have to give KB credit for first posting this on the Italy section, but I thought it worth expanding to General Europe and go in another direction as well.
https://www.ctvnews.ca/canada/ont-family-stranded-in-rome-after-their-hotel-room-was-ransacked-1.4567520
The summary of the story is that a family was in Rome, came back to their hotel room to find their room safe broken into. They lost credit cards, cash and passports. They were on their way to a cruise and were denied boarding because they couldn't get new passports in time.
I started doing some homework on my travel coverage on my credit card. Things I learned:
- I'm not covered with trip protection if I'm denied boarding because
my passport is stolen.
- Theft is covered to a maximum of $2500.
- Cash is not covered.
- Hotel room theft is not covered without visible evidence that the ROOM was broken into. That's a bit troubling because in this family's case the article does not mention the room was broken into, just that the safe was ripped from the wall. I would also interpret that to mean that if staff were to come into your room and steal stuff, it would not be covered.
I'm curious if anyone has had the misfortune of these type of circumstances and if stories can be shared.