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SIM Cards

I will be travelling to Europe a number of times over the next few years and I am coming to the conclusion that getting the SIM Card when I arrive is the safer and less expensive option
I have looked at a number of the Global services and I am left with the feeling when reading the reviews that their Customer Service leaves something to be desired. Now, it may be that people that have had bad experiences tend to be the ones that write the reviews, and everybody always seems to have bad things to say about their Utility suppliers, but I think I will contact Vodafone as my first trip is N Ireland

PS, I am from Canada and I have had my phone unlocked by Bell Canada

Posted by
18 posts

The whole subject is an impenetrable morass unless you have a PhD in Telecomunications from Stanford !
I have been surfing on the subject and I wish someone would simply say do this, then that, costs this, good to go .....

Posted by
1005 posts

I've done it frequently. It's best to buy a new SIM card for each country, as once you leave the "home" country, you are hit with high roaming fees. On the Continent I like to use Lebara SIM cards, which are available in many countries, and which have English-language websites and customer service operators.

Posted by
11294 posts

" I wish someone would simply say do this, then that, costs this, good to go ....."

The problem is that cell phone service is a moving target. For instance, right now Lebara indeed has good plans for many countries. But that could change at any time. Just as in the US, the terms, coverage, service quality, prices, and so forth change all the time.

The best source of information I have found is Prepaid GSM. Their forums are where the techies hang out. Just as you have implied, the discussions can get very technical, so you may have to ask for clarification: http://www.prepaidgsm.net/forum/

Posted by
32345 posts

jim,

Using a locally purchased SIM is not always the best or most cost effective method, especially if travelling to multiple countries across Europe. In some cases it can be very difficult to top-up after leaving the country of purchase. Using a different SIM in each country is even more cumbersome, as the number and terms of the service change with each SIM.

Which solution to use depends very much on individual circumstances. For example.....

  • Will the phone be used mostly for local calls with no data access required?
  • Will the phone be used for both local calls as well as calls back to North America?
  • Will data be required in addition to voice and text capability?
  • Is it necessary to be able to receive calls from home?

Which of the "global services" have you looked at? Some of the more popular firms are Roam Simple, Cellular Abroad, Telestial, Mobal, EuroBuzz and Lebara. I've been using one of these services for several years and it's worked well. Costs for calls and text have been very reasonable, although the data costs are a bit steep. Many use a U.K. based number but provide consistent rates across most countries in Europe, and many use post-paid billing (calls charged to a credit card) so no topping-up is necessary. With some the number expires if not used for a certain amount of time, while others can be used from one year to the next.

As someone else mentioned, it can be quite complicated to wade through all the different information to find the best plan.

Good luck!

Posted by
18 posts

Ken
Thanks for your very thorough response. I have signed up with Telestial

Posted by
32345 posts

jim,

Great to hear that the information was useful and you've found a solution that works for you.

Happy travels!