We need help with Purchase of sim Card & data plan for our iPhone X (would like calls to & from Canada but not necessity as we could use FaceTime etc) – yes to phone calls within the EU
We have been in Contact with Lebara with some conflicting information.
Our plans:
Arrive Frankfurt, Germany pick up our motorhome (less than two days)
Travel France - approx 20 days
Travel Italy - aprox 25 days
Switzerland 7 days (WE KNOW WE CANT USE THE PKG IN SWITZERLAND)
Germany 7 days
Lebara Advised
1. Purchase Sim Card & data in Germany – must use before we leave
Germany or your services do not work in other EU countries
2. We were instructed how to purchase a SIM card from a shopkeeper that
will help you to activate it. Select a plan option online. We must
use the plan before we leave Germany (only there 2 days to set up
RV).
3. “Please be informed that if you are in Germany you activate a WORLD
XL plan on the account then you will be able to use the bundle
allowances to call US or Canada. You will not be charged as per
roaming rates.
4. However, if you are in any EU country and then you try to call
Canada or US then you will be charged as per roaming rates.”
It almost seems to us we should wait till we arrive in France – purchase our SIM card & data which would allowing Canada calling plus data. In Italy once again we would purchase a SIM card & data plan. This should enable us to always having calling to Canada - are these assumptions accurate? We might have lost something in the translation of emails back & forth.
Sorry for the long email but hoping others have done multiple countries in a longer period of time! Any suggestions appreciated.
First time poster, hopefully this is correct!
Thanks