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Shipping Charges Austria to New York/USA

My Mom left a disposable camera, a little photo booklet (about 4 by 6 inches, with a few pictures of the family) and a cell phone adapter in a hotel in Austria. The staff will mail these items to NY for a shipping charge of $53 US dollars (35 Euros). I was shocked by this price -- the items all together cost considerably less -- and I'm afraid we're being ripped off. On the other hand my mother would love to have the camera and the photobook back (she had slipped a couple of letters from the grandkids into the book, and this is why she really wants it back).

I'm probably over-reacting, but they want me to email my credit card for these charges and I'm uneasy about even doing that now.

Posted by
9110 posts

Shipping overseas parcels is very expensive. $53 dollars is a reasonable charge; it seems expensive because of the US dollar's lousy exchange rate. I email my credit card number to hotels all the time, and have never had a problem.

Posted by
11 posts

Thank you so much, Michael, for such a prompt and helpful reply. This makes me feel a lot better, and I'm going to go ahead and do it.

Posted by
9371 posts

Yep, I agree. Shipping from Europe to the US is expensive anyway, and the dollar/Euro situation doesn't help. This doesn't seem out of line to me.

Posted by
11 posts

Thank you all for taking the time to respond. I am completely ignorant about these things, and your information has really eased my mind; I have sent for the items.

Posted by
2193 posts

In the interest of ensuring security relative to your personal credit card details, I thought it would be a good reminder to note that this information should never be sent to anyone via e-mail. E-mail is not secure, and your messages could be intercepted should the right person be doing the right thing at the right time to facilitate e-mail theft. Some people believe they can add a little security by breaking up information and sending more than one message…same problem. And, there’s the added issue of somebody grabbing this stuff from the e-mail server. A better idea is encryption software, but the recipient has to be able to decrypt the message, and they’re not likely going to have the software. I know many people here have always just sent e-mails without incident, but you probably shouldn’t take this risk. Here’s what I do instead: I’ll correspond back & forth via e-mail, select a lodging that meets my requirements, and let them know that I will call to confirm and provide all credit card details. I then call, do my best with a combo of local language and English (English almost always spoken well enough), and I’m done. I then ask for a confirmation e-mail and will follow-up to confirm again right before my trip. Some small places don’t have e-mail. If not, I call. You never know what might happen to your information from there...they write it down…anyone with access to their pad of paper, reservation paperwork, or reservation “system” could take and use it. Still, it’s better than e-mail, and you could at least track it back to the establishment (you know to whom you provided your card details…you wouldn’t know who may have stolen this stuff in cyber space). Some places have secure websites using SSL…verify by referencing the lock icon on your browser...happiness.

Hope this is helpful….just my two cents on how to accomplish this in a more secure fashion. Another secure option is FAX. Cheers!

Posted by
9110 posts

Sure it's theoretically possible for an email to be intercepted. It's also theoretically possible to win the big zillion dollar lottery jackpot this week. There's no 100% secure way to send credit card info be it email, telephone, or fax...that's why you're protected against unauthorized use. I say go for it.

Posted by
2193 posts

It’s quite a bit more than theoretically possible. Indeed, you can’t guarantee security, but the odds of having your unsecured e-mail compromised are far better than you winning Powerball. I’m certainly not insisting that everyone cease using e-mail for this transaction…just sharing some info that might be useful…maybe not.

Posted by
19273 posts

I believe it is possible with Paypal to send Euro to anywhere in Europe and charge it to your credit card on a secure website. As I remember, however, their exchange rates are pretty unfavorable. It would probably be cheaper to just get €35 in cash from Wells Fargo and mail it to them.

Posted by
2193 posts

PayPal is a great idea, and Western Union might be another option. Both will have fees, but you should be able to use cash, debit, or credit card online, with an agent, or by phone. Funds can typically be made available same day for pick-up by hotel manager, next day mailed to hotel, or you can have them sent to hotel’s bank account. Something to consider.