It finally arrived and for those of you who are waiting or planning to renew, here is my timeline:
I sent in my passport renewal via snail mail. They received it on January 18. My credit card was charged that day and it went into "In Process." I paid extra for expedited and it showed that fact when I logged in. I also signed up for email notifications of changes to status and it acknowledged that as well.
Two days ago, I checked and it was still "In Progress." Today, I got a notice from my PMB that a priority mail package arrived and its return address was the federal building in West Los Angeles. (I'm on the east coast.)
I logged in to my passport status and it now said "approved" and I should get my new passport by the end of the week. It was sent yesterday, 2/28 and arrived today. Exactly 6 weeks after it went into process.
And I never received any emails.
One other thing......for those of you with a Trusted Traveler account.....make sure you update your new passport information in your account or you could have problems when arriving in the country.
And....I was cheated out of a year. My old passport didn't expire until Januray 2024. My new passport expires in February of 2033.