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Rating sights?

I’ve been thinking about the following for a while. Tom’s posting today of “Most overrated?” has convinced me this a good time to open this topic, here goes:

In the time I’ve been a user of the RS Forum, I’ve become a bit dismayed at the number of original posts that read like this: “I will be in X country for Y days. Is it worthwhile in my limited time to see Z sight?” I’ve noticed that some sights seem to be asked about repetitively. And I observe that replies tend not to provide a uniform set of advice back to the OPs - not surprising since there is a big diversity of opinions among forum users. So, I wonder if the OPs are really gaining much help in deciding. I wonder if there is a better, more efficient approach to help the people seeking this type of advice, instead of asking similar questions in this Forum repetitively.

Rick already provides his own summarized advice on major sights as seen in the “pyramid” ratings in the At A Glance feature in guidebooks and this website. I’m wondering if the RS website can provide a place where the community can easily input summarized ratings of “high value” tourist sights so that those seeking advice beyond Rick’s can see quickly what the commenting community thinks. I’m visualizing something like the Amazon customer review rating system. There anyone can enter 1-5 stars to summarize their rating of a product along with some text explaining their rating. Similar rating systems appear on many websites.

I’m suggesting to the Webmaster that he consider this concept as a new feature of the RS website. Visualize it as a feature separate from the Forum. It’s most prominent link would be on the RS homepage. Alongside the current links to Explore Europe, Our Tours, etc. there could be a link called Community Ratings. Of course the Webmaster could have other links on other pages. Clicking the link takes the user to a scrollable page that lists major sights, listed by country in alphabetical order. Logged-in commenters could add their rating of 1-5 stars and short comments for specific sights. Those desiring to see ratings could scroll the list and see summaries - e.g. “Book of Kells: 845 reviewers, average 3.7 stars”. For more detail, those users could click on a link to see notes from particular commenters, e.g. "2 stars, we spent 3 hours in line and we saw only 2 pages - disappointing”.

To best help those seeking the “worthwhileness” of tourist sights, this feature should include only legitimate tourist attractions, e.g. museums, art galleries, buildings, historical/cultural/geological/herbalogical locations, etc. Commercial establishments such as purely lodging and eating venues would not be included. A good starting list might be those sights that RS already includes in his pyramid ratings. I leave it to the Webmaster to set full rules for inclusion on the list.

I have not attempted to fully explain all the bells & whistles I visualize. And I’m sure there are major web design issues that would need to be decided. Rather, this is a bare bones idea for others to comment on, and encourage or not. Please reply to this post, expressing your opinion and letting the Webmaster know if you think this would be an extremely useful feature, a colossal waste, or somewhere in between those extremes. Or feel free to respond by simply providing a “star rating” of including a star rating feature for tourist sights on the RS website. :)

Posted by
23547 posts

One star for the idea. Colossal waste.

Posted by
7052 posts

I think this is an intriguing idea, but how would it differ markedly from Tripadvisor's "Things To Do" feature which pretty much lists most attractions in just about anywhere and they are ordered using number of reviews and a radial button system which is like a star-ranking? (in an odd way, I admit, because it's not alphabetic or by total # of reviews or star ranking, and includes some sponsored materials that filters to the top). Because Tripadvisor garners a much bigger universe of reviewers than this site, I would argue that trying to replicate its niche would not be a good use of RS resources.

I think the niche of this site has the features that make it both totally inefficient and totally useful simultaneously, at least to some folks. It relies on lots of open-ended text queries and trust of repeat posters who volunteer their time and efforts to answer the same questions ad nauseum. It's not trying to be systematic about anything and it avoids any designations of "destination expert" that you see in other forums. And this goes without saying, but anything to make this site spiffier or more useful would have to make a strong business case for Rick Steves and his company - he's not likely to invest in updating a free (or inexpensive) resource unless it can demonstrate more business for him in a very direct way (that's hard to do absent of tracking and good metrics). The reason that Tripadvisor has invested in such geographically-based attraction rankings on a web platform is because they're deriving revenue from advertising and sponsored attractions. It doesn't appear that this is the same business model for this forum. I actually don't know what the business model for this forum is, come to think of it, because it's not at all aggressive about driving new business and it's very permissive about discussions of competing businesses. On the other hand, it's very successful about creating good-will and positive reviews (of tours and books) because it's a friendly site that largely draws the best out of people. And goodwill does translate into interest and demand for products.

Posted by
7052 posts

One caveat may be what happened when RS turned the long, detailed, open-ended (and yet unsystematic and potentially repetitive) tour comments into a ranking format using stars. We know how that turned out. A lot of folks, myself included, don't see it as a positive development. It took a rich set of information and almost took all the richness and life out of it. And now we have rankings that don't differentiate much between the product and are much less useful to consumers. Rankings done right could be useful but they seem like a poor substitute for open-ended text. The ideal may be a combo of the two but rankings in general tend to devalue information and cause people to hyper-focus on the number at the expense of anything else, IMHO. Numbers are also easier to manipulate relative to open-ended text (unless someone truncates parts of it, of course).

Posted by
2758 posts

This is an interesting idea, and I haven't given it tons of thought. But here are my initial thoughts...

The thing I like about this forum is that it is a relatively small group of people, more or less like-minded, at least on the big stuff. I trust most of them for good advice. I am wondering if the ratings might encourage many more people to respond, people who might have an interest in jacking up ratings for a particular site. When I come here, I am looking for the reasons people like or do not like a site, not just anonymous ratings. Your idea of short comments would help. Maybe I would like this if I used it, but I'm not sitting around wishing for it.

What I would really like is a Like button. That way if someone makes a comment and I see it has 20 likes, I know that a lot of people feel the same way. I rarely will repeat a comment that someone else made, even though it mirrors exactly how I feel. But I would click Like.

Posted by
11613 posts

I don't rate people, places or things. Life has lost enough dialogue and conversation as it is.

Posted by
703 posts

I think its positive that you are trying to suggests improvements. sounds like trip advisor to me.

While on the topic I would love to come across a system that gave you suggested places to visit within a 'set' distance from the area you choose. often while driving through a particular area it would be great to find out what is worth visiting along the way. most systems rely on you knowing the name, which you obviously don't have.

I use paper michellin maps which at least shows the tourist places with a star rating. but an internet system would be great.

anyone know of one?

Posted by
2393 posts

While a good idea, it is already done on TripAdvisor, Yelp, Google Reviews - to name 3 off the top of my head. I use a combination of all of these & more when planning my travel. Ratings with a brief comment are OK but I prefer the more in-depth why or why not, here is what I liked/didn't like personal experiences.

@glenn - have you looked at Tripomatic?

Posted by
2676 posts

though this is a reasonable idea there are other websites covering this.One of the things I do like about this website/forum is that it is not too cluttered and when you start to add other functions things get lost and are hard to find.Trip Advisor now is so cluttered with useless stuff that it is almost unusable and I would hate to see the RS site go that way.
I was of the impression when I first joined this website that the majority of people on it were of a more independent thinking nature and seemed quite happy to get basic info and then do a bit of their own research and make their own decisions of what to see and do and I am sure that is something that Mr Steves would encourage, he lays down a foundation or stepping stones and what you do with those is up to you.
I am still of that opinion but there does seem to me to be more and more folk coming to the forums and having to have their hand held throughout the whole trip planning experience.

Posted by
2487 posts

The idea reminds me of the good old Michelin guides: a three-star rating for - if I remember correctly - faut le voyage (freely translated: a must-see), mérite le détour (go there if you're around) and intéressant (visit if you've got nothing else to do). But then Michelin had strong opinions on what was worthwhile and what not. The eternal discussions on Neuschwanstein show that people are looking for very different things on their trips.
And, in the line of one previous poster, I'm amazed by the lack of an informed, personal choice of places to visit. At least half the questions about Italy has a reference to Cinque Terre (often abbreviated to »CT«). Poland is Kraków and not much else. Belgium is limited to Brussels and Brugge. The Netherlands is almost invariably Amsterdam and, in season, the Keukenhof.

Posted by
7118 posts

"Like" button for Frank and Zoe. Thanks for saying it for me and saving me a few keystrokes.

Posted by
33452 posts

I'm not sure that I would like to reduce the knowledge to a series of numbers.

Perhaps because the OP has a name of bobbing4data that may indicate that reducing things to numbers is what they do.

It really isn't my style.

Posted by
5697 posts

I have no problem using Rick's pyramid ratings as a starting point -- I know his mind-set and I skip or add to his basic list based on my own interests. Not sure the suggested feature would add pertinent information.

Posted by
8826 posts

Some people don't really want a definitive, even statistical (voted on) answer, they want opinions and a conversation. And there are a lot of people who come to the site that are completely unfamiliar with RS books, or TV show, so have no idea of his independent travel or his site rating guidance in the books.

Posted by
2662 posts

Zoe's response is brilliant. And like Laura B, I use Rick's rating system knowing his mind-set as the merest of guidelines when planning my sight-seeing. By the time I decide to visit anywhere I've already got a pretty good idea of what I want to see--and why--and will go whether it gets 1 or 3 stars or none at all. I do like to get an idea of what to expect, though, and find reviews helpful in that regard.