I'm starting to think someone doesn't want us to go on our trip to Italy...
Over 12 weeks ago my wife and I went to go apply for our passports knowing that that was enough time before our trip to Italy in October. We were told 10 to 12 weeks before we would get them... So, there was no need to expedite them.
It was actually a little over 12 weeks when we got them yesterday... I was so happy to get it... I opened it right away. Then BAM! It hit me like a two ton truck... the guy pictured on MY passport... was NOT ME!!!! Its my information, but not my picture. WTF? How can this happen? I got on the phone right away to the "customer service" that was listed on the info that came with the passport. She said to send it back with the words "EXPEDITE" on the envelope... include two new pictures, etc.. etc.. And I should get it back within three weeks. (we leave in 4)
I'm so pissed I can't see straight. My wife is going to go back to the office where we applied (happens to be at a post office) this morning to get it taken care of... I'm going to have them overnight the passport to SC where it came from and I want them to pay for the new pictures that were taken and the cost for shipping. Not to mention I better get that passport!!! If I can't go on my trip because of this little mistake I'm going to be so mad I'll probably end up in jail. This is soo freaking stressful.
My advice to anyone getting a new passport... Expedite it, even if you think you don't need to. It would be worth the extra cost, just incase someone screws it up.