I have a Nightjet ticket from Brussels to Vienna tomorrow (5/15). At first they sent email there was going to be a strike, and tickets were cancelled. Now they cancelled the cancellation.
Any special wisdom for getting refund? They won't even let me cancel ticket online or within app. I did buy travel insurance, but haven't been able to reach them either. I feel like I'm sending emails and online messages into the void. On Friday I waited on the phone to Austria OBB for about 10 minutes before giving up. (Nicht gut!)
Alternatively, I wish I could transfer tickets to someone. Or even that I could go online and cancel the silly thing - so someone who was hoping to make trip could go. This is a fairly coveted ticket for a single cabin sleeper (albeit not the one with shower). I felt lucky to get them a few months ago, when they first appeared for sale. Now I have other plans/can't use ticket. Anyway, thanks in advance for any ideas.