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My recent experience at REF & Berlin Airports

Just got back from a week in Berlin. Flew the new Icelandic Airline Play from Stewart (Newburgh NY-I live just down the road from it) to Berlin via Reykjavik.
Stewart only handles like ten flights a day, so obviously no issues there:)
Arrived at REF airport around 5am in the morning and the airport was very quiet with shops just opening up; very short line at passport control.
As the plane was taking off to Berlin it flew kind of close to that active volcano, it was cool to see it in action.
Arrived at BER airport, and had to wait an excruciating 90 minutes for our checked bags. But it only seemed to be an issue with our flight as all the others flights appeared on the carousels in a timely manner. Perhaps there was some sort of technical issue getting them off the plane?
On the return leg we arrived at BER airport three hours prior to departure(around 9am). Short line at the check-in desk to hand over the luggage, also short lines at security. Overall the airport didn't seem to be overly busy, or suffering any sort of staffing issues. There was an incident at the gate with an American women who was screaming and yelling at the gate agents about an item she left behind at the security check point. She thought it was their job to retrieve it. Somehow she made it on the plane, but just before the doors closed the police came aboard the plane and escorted her off, and did not fly. One of the flight attendants said a gate agent filed a complaint against her. But even with all the drama the flight did arrive on time.

At REF, the airport it was much busier this time around but no issues, literally no line at passport control, and the flight took off on-time and arrived early.

So perhaps the moral of the story is to not fly through one of the mega-hub airports like Schipol or Heathrow.

Some random notes about Berlin:
-For unknown reasons the airport express train was not in service during my stay (it's listed as FEX on the schedules). Oddly it was showing up as running on the "live" schedules via the DB app. But wasn't on the monitors at the station and the staff said to just take the regular regional trains passing through.
- I know Germany a bit stingy when it comes to Air-Conditioning, but it didn't seem to be in operation anywhere in the city. I'm one of those wimps who melts without AC. There was AC in my hotel, but it was still too warm for my liking. I asked about it at the front desk they she said it had something to do with energy cuts due to Putin's shenanigans. I did break-down after a few days and bought one of those hand-held fans. I'm sure I looked like a dork using it, but to helped a lot.

Some highlights of the trip:
-There is a Youth Orchestra Festival at Konzerthaus Berlin. Went to a sold-out performance of the Italian orchestra, and in addition to the wonderful music the venue is stunningly beautiful.
-At Check Point Charlie there is a civilian car on display recently shot-up by Russian troops in the Ukraine. A poignant reminder that a horrific war is occurring not too far away.
-The chocolate at the Rausch store is AMAZING! Also be sure to check out their cafe on the top-floor!

Posted by
4027 posts

Nice report. Thanks for sharing your airport and airline experience. The Rausch Schokoladenhaus is great!

Posted by
8312 posts

We were not so thrilled with the Berlin Airport either. My wife was traveling with a folding electric power scooter that she rides up to the door of the airplane. She can just walk a short distance. The airline gate checks the scooter and returns it at the next airport to the airplane door. BER sent her power chair all the way to luggage claim, and there was no way to get my wife there--no wheelchairs or assistance, etc. We finally found a gentleman that took her on a golf cart as close as he could get her, and she barely made the walk.

We found the city somewhat handicap equipped. Some sights were accessible and some were not. We found it amusing that one brand new Metro station close to Museum Island wasn't handicap accessible at all. And then when we got to Museum Island, the museums didn't hold a candle to the other great cities of Europe's museums. We found the museum at Checkpoint Charlie to be all steps.

The hotels may be limited to the degrees their a/c can be right now. It could also be a cold winter for citizens of numerous countries too because of a lack of energy.

Posted by
16171 posts

FYI--the international airport outside Reykjavik is Keflavik (KEF) not REF.

Posted by
4027 posts

As far as BER goes, I’ve found it fairly functional, but I don’t have any mobility limitations. I’ve flown in and out twice. It was a little hard to find the S station the first time I flew in, but I had no trouble finding it the second time. Departures were easy.

Posted by
14900 posts

"Konzerthaus in Berlin"....That place is called in Berlin colloquialism "schwanger Auster"...pregnant oyster. I checked it out once, that was in 1987.

I wonder what that woman was saying to the police when they came for her.

Posted by
9109 posts

Inside the plane she was completely calm and not causing any trouble when the police arrived. At the gate area she was directly in front of me in line to board. When she discovered something was missing she went from normal to crazy in two seconds, and started screaming right away; there was no escalation. The gate agents refused to interact with her. I bypassed her and boarded the plane, so I don't know what happened later on. Had she handled the situation calmly and explained the situation she had plenty of time to head back to security to retrieve the item and make the flight.