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Just back from Italy..thought I would share a few tips to help newer travelers.

Just returned from my recent trip to Italy, one of many over the years.
I saw a lot of travelers having various difficulties, so I thought I would mention a few things to make it more seamless for people.

Before you leave home:
Buy some travel insurance .
We met a number of people who had none at all, didn’t look too healthy and said they were diabetic, had COPD, bad knees, using walking aids, etc.
We wondered what they planned to do in case of illness.
One couple we talked to had left his bag on a bus, with his passport, wallet and phone in it; it was their first day there on a Saturday morning and they had no travel insurance.
Get into the habit of counting your bags each time when leaving a train or bus.

Pack light if you plan to use trains and buses in Europe, specifically Italy.
I cannot count the people who were hauling giant suitcases onto trains and being baffled and hassled with nowhere to put them.
Trains seemed to have less luggage racks than ever, and if your case cannot fit in the overhead rack then it’s a huge problem.
This was the scenario in First as well as Second class carriages.
Staff repeatedly told people to move cases, not block aisles and doors…but there was nowhere for these giant cases.
Lots of trains we took had level entry, but some still have the steep three steps up to board from platform level….not easy at the best of times.
There are no porters for Italian trains, so you’re on your own if you have to carry or lift a giant case.
Both the Italo and Trenitalia apps are very useful with real time updates.

Remember to validate paper Regionale train tickets before you board.
Little green and white validating machines abound at all stations.
Ones bought electronically don’t need validating if they are for specific times.

If you are taking a day trip to another area, buy your return tickets before you leave for the day, as some small stations may not have staffed ticket offices or machines that work.
Tickets aren’t active till you validate them.

In Florence at least, tap and pay is now available on all the city buses and the Tramvia trams.
You can still buy paper tickets at Tabaccherie shops everywhere.
E1.70 for 90 minutes of travel.
I like to have a few with me in cities where I know I’ll use buses, as then you can just hop on board without trying to find a place to buy them if you are not inclined to use your phone or watch to take a ride.
Remember to validate paper tickets on board.

I didn’t see tap and pay on buses in smaller towns at all.

CityMapper app is better and more efficient than Google maps to figure out local transport times in the bigger towns and cities.

I had a connecting flight in Munich.
This seems to be peculiar to German airports as I haven’t seen it in other countries…they ask you to line up at your gate about 45 or so minutes before boarding to show your passport then get a sticker put onto your boarding pass.
Then you have to line up again when they open for actual boarding.
People everywhere not knowing what they’re lining up for as of course the announcements aren’t loud enough.

Install WhatsApp on your phone…most apartment rental hosts use it to communicate with guests.

Hope everyone is having wonderful and easy travels.

Posted by
21170 posts

If your experience in Munich was for your return flight to the Canada, that has been standard for years at Zurich airport for flights to the USA. There are special requirements for flights to the USA, including random secondary security inspections. At Milan Malpensa, there is a separate check-in desk, away from the main check-in area, for flights to the USA and Israel.

As the security inspector said as he searched my carry-on, "It's your government that makes us do this (implied: Complete waste of my time and yours).

Posted by
725 posts

I’ve worked in healthcare administration for decades, and I can’t tell you how many times I’ve talked to people who just assumed that either their employers insurance or their Medicare insurance covers them when they were out of the country.

For employer insurance, you need to check For traditional part A Medicare, you have no coverage. No you can’t bring invoices home and submit them for payment because they won’t be paid. I met one elderly couple who wound up Paying out of pocket almost $100,000 between the cost of the treatments and the cost of getting home

Posted by
70 posts

I've traveled through Munich to the US several times in the last three years and never had to line up twice at the gate or get a sticker on my boarding pass. I've never even had a paper boarding pass. What nationality are you?

Posted by
4597 posts

This seems to be peculiar to German airports as I haven’t seen it in
other countries…they ask you to line up at your gate about 45 or so
minutes before boarding to show your passport then get a sticker put
onto your boarding pass. Then you have to line up again when they open
for actual boarding.

That happened to us in Barcelona on Friday. I'm not sure of the point of it was because later when we lined up for our flight the same guy came down the line and checked for the sticker and if you didn't have one, he gave you one.

Posted by
4271 posts

Happened to us also for our flight from Lisbon to NY via Casablanca last Monday. Green dot sticker.

Posted by
1049 posts

We just came home to the US thru Zurich and yes, we went thru Passport Control and then lined up again before reaching our gate to have our passport and boarding pass checked.

Posted by
3495 posts

Moss:
I’m Canadian, but they checked every single passenger and gave them all the sticker.
Seemed like a make-work project, as lining up twice doesn’t seem logical.

Posted by
21170 posts

Seemed like a make-work project, as lining up twice doesn’t seem logical.

Logical? Has nothing to do with it. It is a matter of time and extra work for gate staff, who would otherwise have nothing else to do. When I had a tight connection at Munich to the Sates, they just hustled me on so as not to delay the departure. When I showed up an hour early another time, then they had time for Special High Intensity Testing. I leave the acronym to your imagination.

Posted by
35 posts

BlockquoteInstall WhatsApp on your phone…most apartment rental hosts use it to communicate with guests.

Wouldn't you want to communicate with your apartment rental host on the rental platform instead of WhatsApp?

If something goes wrong, you would have a record of those interactions if you used the rental platform and the rental platform could monitor those messages to step in.

Posted by
413 posts

Wouldn't you want to communicate with your apartment rental host on the rental platform instead of WhatsApp? If something goes wrong, you would have a record of those interactions if you used the rental platform and the rental platform could monitor those messages to step in.

For CYA purposes that would be preferable, but in practice it's common in many non-US markets to communicate through whatsapp

Posted by
559 posts

WhatsApp is like invasive Kudzu that you can install on your phone. No thank you.
I have had several abb hosts suggest using WhatsApp and I consistently refuse that offer. I insist on either using the communication provided by the "service" or on using text/phone service with the host. When I have pushed back on WhatsApp, the hosts have always provided an alternative. I also refuse to use WeChat, even though I have a lot of friends who have accounts. They get over it and we communicate by phone or text.

Posted by
3495 posts

“WhatsApp is like invasive Kudzu”

I’m sorry you feel that way.
How has it “invaded” you?

I’ve used it for literally years with friends and rental hosts , with no problems.
I do communicate with hosts through the booking apps if the questions are about the actual apartments, but a lot of good hosts in Italy are keen to help you with restaurant recommendations, hints about the area, etc. near the apartments and they may use WhatsApp for those sorts of communications.

Posted by
191 posts

SJ- thank you!
Back to your useful list- I am also recently back from Europe and despite being a seasoned traveler nearly forgot to retrieve my day bag (it's a lightweight tote bag) from the museum cloakroom. I came up with the bag counting plan from now on. as I turned from the exit to go get it.
I had a weird feeling something was wrong!
It was a museum day for me- at the next one I kept the token in my hand as a reminder. Great idea!
Welcome home!

Posted by
3495 posts

Bon Voyage :
I’m glad you remembered your bag!, although I guess it would have stayed secure in the check locker or kiosk!
My travel friend is always leaving things behind….bags on trains, fortunately remembered as stepping onto the platform; and the latest a bag with a bottle of limoncello in it left behind on the hook of the toilet stall door.

Posted by
563 posts

Great tips SJ. We were in Italy in April and agree with them all. I can't say how many people i saw trying to cram onto the train from the airport to Termini in Rome with massive bags, and blocking the aisles. It seemed such an exhausting way to start a holiday!

Posted by
559 posts

SJ, as do many Meta products, WhatsApp extracts all of the personal data from your contacts and shares that information as a product/service to their customers. That is a specific business strategy that they employ for profit. You, the "customer" have no clue who has purchased your data or how it might be used. Kudzu. Further, if you familiarize yourself with their product, you will learn that they are extremely lax with how they protect shared data. Due to this absence of adequate user security, and data mining as a for profit strategy, it is not a product that should be recommended if internet and telephony security are a consideration. Its proliferation is not a justification for it's use, IMHO.

Posted by
21170 posts

Nonetheless, Europeans tend to use Whatsapp, so if you need to contact someone in Europe, Whatsapp is the way to go, rather than sms text.

Posted by
2195 posts

Thanks for posting your tips.

Trip insurance is important. We went to Austria and Slovenia with a college choir last December. Another one of the adults on the trip got food poisoning and ended up in the emergency room. Her out of pocket expenses was $75.00 since she had trip insurance.

Posted by
1154 posts

I have to add that securing passage on local transit in Italy (i.e., tickets) was incredibly frustrating to me. The local transit authorities usually require purchasing at some central location far from the train station one arrives at, or alternatively at a "Tabach" retail outlet that almost never has them in stock. Of course one can always keep a pocket full of change to plop into the onboard till; I certainly enjoy carrying around coins, as I'm sure everyone else does. Pfui! Why can't they use tap-to-pay like buses in essentially every other European country?

Posted by
3495 posts

I think there is probably less money in smaller areas and towns to install tap and pay on local transport.
We had coins to pay if we couldn’t find paper tickets.
The whole world has not gone electronic yet just to accommodate the occasional traveler.
And isn’t it part of the fun of traveling…to figure out how things work in a new place?
One place we visited , the bus driver said not to pay as he had run out of tickets!
In Lecce, a sweet lady we got talking to at a bus stop then elbowed us out of the way upon boarding, so she could pay for our tickets.

Edit:
When arriving at nearly all Italian train stations , there is usually a small kiosk selling cigarettes, candy, newspapers, etc.
They are your best bet to ask for local bus tickets for getting from your train station to wherever you want to get to by bus, especially if there are buses leaving from said stations.
I've never seen a bus driver refuse coins on a bus in Italy.
It's not that difficult.

Posted by
689 posts

We were happy to use tap on the tram in Padua although the buses don’t offer it yet.