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France asks Parisians to be friendlier

I thought this was an interesting article. Seems the Parisians find themselves to be rude and think they should clean up their act to improve tourism. Though I could have posted this over in the France section, it seemed to be appropriate here as more people will see it.

My own personal experience was that everyone in Paris was friendly. No rude encounters at all, and we don't speak more than a couple of words of French. On other threads on the forum that seems to be the majority consensus too. There is always the odd experience, but that can happen anywhere. Certainly not enough to think a whole country behaves that way. (Just don't ask me about Germany though)

http://www.france24.com/en/20140621-france-tourism-industry-rudeness-parisians-industry-economy/?ns_campaign=reseaux_sociaux&ns_source=FB&ns_mchannel=social&ns_linkname=editorial&aef_campaign_ref=partage_aef&aef_campaign_date=2014-06-22

Posted by
138 posts

Ms. Jo - I know you are just joshing: We were in Germany in May 2013 and 2014 - locals were all very nice to us. They gave directions, sometimes personally accompanying us part way, helped to buy tickets from machines that did not have the English option, told us where to get off the train/subway/bus - sometimes just using hand gestures. The only rude person was one waiter at Hofbrauhaus in Munich. Completely ignored us as we sat at a table for a while, so we just moved to another table in the restaurant and was treated well. We still don't know what we did wrong to make him treat us this way. We went to Germany believing that Germans were very reserved, rigid, and stoic, but it was not the case, at least not in Berlin, Munich, and the most of Bavaria. Our trips to Germany have been our fondest and the friendliness of the people helped to make it so.

Posted by
2535 posts

I am constantly amused at the mostly blank stares received when in Germany and initiating greetings.

Posted by
2153 posts

I love France and everything about it. I've been there 6 or 7 times for a total of probably 8 weeks and only encountered 1 or 2 crabby people (could happen anywhere). It's funny that when you talk to friends/family there's always someone who says the French are rude, don't like us, etc. My next question, have you ever been to France? The answer is always "no".

Posted by
4684 posts

Who told them British people want to be called by their first name?

Posted by
1976 posts

My two trips to Paris were polar opposites. The first time, I encountered rude and unhelpful locals all over the place. The second time, I didn't encounter one rude local.

In Germany I had a minor confrontation with a rude German woman who was in my reserved seat on a train. She made fun of my attempts to tell her in German that she was in my seat, and then refused to move when I asked in English. She sat at a table with her friends who occupied the other 3 seats, and she made one of her friends give up his seat for me.

Rude people are everywhere - the more you leave your house, let alone the more you travel, the higher chance you have of running to them.

The "politeness manual" and "smile ambassadors" for Paris kind of alarm me. The manual says, in part, "Americans expect “to be taken care of quickly, and a mastery of English.” Yeah...but how fair is it to expect to be treated like that in every country we visit? I don't like the customer culture in my own country, all the smiles from salespeople / waitstaff and "How are you? What can I help you find today? Looking for anything special?" and checking my table every 2 minutes and asking how the food is. Leave me alone and let me shop / eat in peace.

Posted by
2081 posts

@ Jo,

i saw that article several months ago and thought i was interesting.

When i was there,i didnt have any issues with rude Parisians. But i did see some rude Americans and other tourist.

To me, people are people and will be rude or not.

happy trails.

Posted by
2262 posts

The only experience remotely rude that we encountered the one time we have been to Paris is when my wife walked up to a Metro ticket window and just asked her question sans bonjour or other suitable greeting. The woman behind the counter responded loudly with "BONJOUR BONJOUR BONJOUR", and then she said it again, three times. We understood her point, backed up, provided her with a greeting, and she happily answered my wife's question; lesson learned.
This whole thing reminds me of an interview I heard on the RS radio show where it was pointed out by the guest that for many French, a smile is a form of intimacy reserved for friends and family. In other words, the whole 'business-like formality' of the French is a cultural difference between us and them, and most people who complain of the French being rude do not appreciate this fact. The French Government knows this full well, but is trying to get it's peeps to help the industry out, without suggesting that they compromise long established norms of social and business interaction.

Posted by
11294 posts

My experience exactly matches both Donna's and Ray's. With one exception (my brother), the people who tell me that they "know" how rude the French are have never been to France. And I've always seen more rude tourists than rude natives in Paris.

Posted by
121 posts

A friend told me that he was in Paris a couple of years ago and does not speak any French at all. He got along great with everyone by pointing, smiling, and asking in English while gesturing (and saying bonjour and merci a lot--the only French he knows). Everyone was polite and patient. Until he had to buy train tickets to Versailles. He went to the booth and asked a young woman in English for two tickets to Versailles please (while he made his request, he held up his thumb and forefinger and also pointed to Versailles on the map in his hand). She giggled and said, "no English, go to the end of the line." He said he never pulls the ugly American thing, but this time he chose to refuse to move because (1) she told him to go to the end of the line repeatedly in perfect English with almost no accent (2) although his request was in English, he did it in a way that any non-English speaker would find it to be a pretty obvious request, and (3) every time she told him to go to the end of the line, she looked at her coworker and giggled. She continued to refuse to serve him and he continued to refuse to move and repeated his request to her until a French woman in line behind him spoke to the ticket seller, who then finally gave him the tickets and completed the transaction...counting back his change in perfect English.

Two days later, they were back at the same station and had to buy tickets. He looked over, and there was the same woman selling tickets. Knowing how to speak Hawaiian, he marched right over to her ticket desk and made his request in Hawaiian. She hesitated and then asked, "Do you speak any English?" He hesitated and said, "a little". She then said, "then speak English please" and completed his entire transaction in English. It was too bad that this woman had to be a jerk on their first encounter. Again, he found everyone else in Paris to be very patient and polite with him and with his lack of French.

As a side note, I speak German and some Spanish, but French just seems to not stick in my brain. So when I was in Paris, I would use one or two words of my exceedingly poor French (along with my hideous pronunciation and poor accent) with some strange combination of German and English to fill in the gaps. Despite my 10 word French vocabulary and painful--extremely painful--pronunciations, I was always given patience and treated very well by the Parisians.

Posted by
2193 posts

I’m with Ray on rude tourists. In fact, the most unrefined and rude people I have observed traveling have been Americans. Latest example was in San Juan, where a cruise ship passenger (in what is arguably the best coffee shop in town) literally spit out her latte after her first sip and started complaining loudly to her husband about how horrible Puerto Rican coffee was, how could “these people” drink this crap (except she used the shyte word), etc. It was totally unbelievable…the place was filled with locals (and tourists). I was also drinking a latte and found it to be one of the best cups of coffee I had ever tasted. And real Puerto Rican-grown coffee is some of the best in the world, actually. Same trip…another cruise ship woman bitching loudly to her friend (as she strolled through Old San Juan in front of us) about how disgusting Rome was: dirty, graffiti, bad food, filthy people, etc. Why don’t these kind of people just stay home if the rest of the world sucks so much? BTW, I have personally experienced only pleasant people in Paris. Also, in NYC on many trips…friendliest people anywhere. Urban myths die hard.