Please sign in to post.

EES Europe - Portugal launches European app to speed up border controls

Breaking news - https://www.euronews.com/travel/2026/03/17/portugal-launches-european-app-to-speed-up-border-controls

I just downloaded the app - only available to Sweden and Portugal arrivals. But that's good news!

From the article;

With the arrival of the high season and the implementation of the new EES (Entry/Exit System) still causing some delays at borders, the European Union has launched an application that allows you to pre-register your data up to 72 hours before travelling.
The long queues at Lisbon airport's border control may be about to diminish. At least, that's the aim of the new European mobile application, "Travel to Europe".

The Entry/Exit System (EES), which has been in place since October, has faced difficulties related to delays in data processing. The new application has therefore emerged as a solution to speed up procedures, allowing part of the information to be submitted in advance by travellers.

Although optional, the use of the application does not exempt travellers from having to go through border control and its main objective is to reduce the time it takes to carry out in-person checks.

Initially, the system will only be available at Lisbon airport, and should be progressively extended to other airports in the coming weeks.

Lisbon airport with 'serious deficiencies'
The European Commission carried out an unannounced assessment of Lisbon airport between 15 and 17 December and concluded that there are "serious deficiencies" in border security control.

The warnings from the Brussels experts led the government to adopt urgent measures, including the immediate suspension of the European Entry/Exit System (EES) for three months.

The lack of control at the airport had been pointed out by both the government and the police unions in an interview with Euronews.

In January this year, Lisbon airport was reinforced with 24 soldiers from the National Republican Guard, a measure approved by the government to reduce waiting times in the arrivals area.

However, the scenario was not exclusive to Portugal and was replicated in other European Union (EU) countries after the gradual implementation of the EES, with queues and waits reaching 3 am.

Posted by
3838 posts

Thanks for this info, I'll be arriving in Lisbon in November so I'm hoping all the kinks will be worked out by then!

Posted by
2 posts

So is it worth registering? Is this app legitimate?
Thanks for any more info

Posted by
1090 posts

well i started the process but I don't fly in until April. you can only do the registration within 72 hrs of arrival, but it is legit.

Posted by
3838 posts

skunklet1771 I downloaded the app but it didn't want to play nice with my Android phone. I hope you'll report back about how it worked for you after your trip in April, thanks!

Posted by
9257 posts

Basically, this app will function much like the US Mobile Passport Control (MPC) app, you put in your information, answer some questions, and if they can link up your submission with you on arrival, then processing should be quicker (in that they will not ask you several questions, just match you with the app, stamp your passport and away you go.

The concern or issue being discussed in the article is that first, Lisbon airport is woefully inadequate to handle the volume of passengers that it sees. It simply does not have enough room to expand the number of electronic kiosks and manned booths, even having people to work has been an issue.

As a stopgap, border patrol personnel were simply looking at passports, stamping and shuttling people through, rather than taking the time to ask questions, scan the passport, and let the system indicate if you had any entry issues. The app in theory should help.

However, the article does imply that it is to aid in manual processing, not EES. If you are directed to an EES kiosk, it may not be used at all.