Why would someone get denied Global Entry.
My friend lives in NYC and travels to Europe regularly. While in France last week, he got. a message saying that he was denied Global Entry. He was given no reason and they kept his $100 fee.
He has a good passport and travels between NYC and Europe regularly. He has no trouble going through security / immigration.
Any ideas why he would be denied Global Entry. Is there a number that he can call to find out why?